Customer Ratings & Reviews

They did a good job, however they weren't very personable. Came in set up TV and gone. Removed box and packing material after they set-up TV.

Very knowledgeable about the product and setup went like clockwork.

great job, was on time, explained everything we asked about, set up tv working great

Agents were on time, very professional and explained everything to me.

On time, efficient, got the job done! Would highly recommend!

The technician mounted our new TV and showed us how to use it

Geek Squad came to the house and got everything set up for us, no issues and made it easy.

The agents had the tv up and working very quickly. Tool time to w me the ropes.

The two-person team installed the wall mount and large flat screen with professional precision, then set up the remote and expertly walked me through the operational process. Although the service is costly, it's comforting to know at the outset how everything works and that the installation has been done correctly. The Geek Squad members were on time, friendly, and thoroughly accommodating. An excellent customer service experience.

The Greek installers were punctual, professional, and did a great installation install.

The Geek squad installed my systems efficiently and effectively. They arrived on time and worked expediently to finish the job!! They were very customer friendly....

The tech came on time, set up the television, answered all my questions and gave me a few hints and shortcuts for use with the television. Also, provided me with some suggestions making my new television experience a little easier.

Tech. Were fast and friendly took time to explain everything

All went well. Employees were wonderful! Install went well.

A professional , courteous and friendly guy. He was the best. I am not technical advanced and it would have taken me all day to accomplish what he did! lol!

Set-up and connection went without a hitch. I was called and confirmed techs were on the way and I think they completed all within 1 hour. They were very polite and Covid19 observant. That part was especially important to me as I have terminal cancer. Thanks once again Best Buy. You rate 5 stars every time I purchase from you. Keep up the great work!!

These guys were the best. The prior installer, a subcontractor for Best Buy, was a nice guy but had no idea what he was doing. We returned a better TV, a Sony, because he said we needed a super-expensive mount which turned out to be wrong information. Sorry we returned to Sony for no good reason and replaced with a cheap Samsung which is only so-so.

My delivery and setup was perfect. The agent was very knowledgeable and work was professional.

New TV set up properly, connected and new remote explained thoroughly. Thank you.

so glad that Joe was our installer, he was very efficient and fast.