4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians were very professional and dis an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 32" to a 55" and couldn't be happier! Samsung makes great tv's and watching things that are 4k on a 4k TV doesn't get any better! Fred from Geek Squad showed me that and told me when you're in the store that's why all the TV's look so good. It's true! It was great working with Fred and I would recommend his services to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived early and called before. Very pleasant and knew what he was doing. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service & Knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a fantastic job.. alerting us to what would make the experience better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV setup was prompt, efficient and well done of our new LG TV. We are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done quickly and professionally. Geek squad installer was helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation by a great agent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my old TV and replaced it with this new Samsung. He connected everything and made sure I understood the various features and also insured my streaming services were accessible to me. Did a tremendous job and was extremely pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my tv very quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome... helped me understand my TV... thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work, guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected tv to phone and gave us instructions on how to use the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two-man crew were excellent.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were courteous and knowledgeable. I would use them again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are professional and courteous. They answered all our questions and were very patient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad tech good, but not fully trained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An almost perfect experience. The Geek Squad member was pleasant, and professional throughout the visit. When done, my tv remove would not control the sound. He advised it was probably broken because of age. After contacting Direct TV, I found out that the remote was obsolete for the new TV. I feel that the Best Buy guy should have recognized that. Otherwise, I could not have had a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionally installed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very helpful and professional. He gave us instructions on the use of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional did a great job installing my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on time New exactly what to do Professional great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With a smile.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with care. Needed a young person to install. The guy did his job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, professional, very neat work. Explained everything to us about our Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who did install were over the top professional excellant at there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers followed the CDC guidelines and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were amazing very professional and helpful about how everything works

    I would recommend this to a friend