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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very efficient and thorough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did an awesome job setting up our new tv and hooking up our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home setup was excellent, I did appreciate the assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent installation setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24" LG TV is great. Picture is better than I expected for a small unit. The sound is outstanding. The Geek Squad set it it up for me in short time. I highly recommend this LG to anyone interested in a smaller TV for a bedroom, library room, dorm room, or whatever. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and purchase price. The installer was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, quick and easy, and am glad I spent the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix to initial 3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial delivery and install by a third party was not complete (the tv stand was installed incorrectly). Geek Squad prioritized the appointment to correct the issue and the technician was fast and knowledgeable and the problem was quickly repaired with minimal disruption.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV on the stand and connected it to the Blu-ray player, sound bar and cable box. Because of a cable wiring issue could not get TV to work until AT&T came out to fix it. Did not get good directions on how TV was supposed to work with cable & new remote. Because TV did not work without cable the agent seemed to be in a hurry to leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and expertise of the installation is what everyone ha come to expect from Geek Squad. The product itself exceeded my expectations LG 60" 4K. The picture and sound quality were steps above the Sony I had. Good product at a good price the quaity the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of the Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great. Very courteous, and professional. They explained the different need to know points on the appliances. I will say this about the scheduling process, I was notified of 2 different time slots for my delivery. Needless to say, I stayed home all day waiting for delivery. This process needs some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new TV & attaching all of my extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    couldn't have gone better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent patient performance (installation) by a true professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and set up our 55” LG Oled TV in less than 45 minutes. Once set up it was programmed to coordinate with our WIFI and other connections. Once completed I was given clear instructions with hands on help ensuring I would be able to operate everything successfully. Of course there’s a learning curve but I’ve been able to do the things I want fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and finished quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hector was on time, set everything up and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, dependable service. Excellent in terms of showing how to operate remote which at first appeared complicated. Spent as much time with us as necessary to show all the features and functionality of tv. Glad Chis was the person who came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and suggested positions. Well qualified Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech went above and beyond to make th installation great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and configured correctly. Good price for someone who needs this done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was very professional and competent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the TVs to all devices successfully and promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s90d 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent employees very profesional ,smart and gentlemen great skill ,work quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this tv delivered and set up with the Geek Squad was an easy decision.

    I would recommend this to a friend