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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    New TV installed painlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional, and efficient. When I had a subsequent problem, they returned and showed me how I had gotten lost in using the system. They also gave me great guidance on how to upgrade my equipment to resolve an issue with my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite set up men,they did a very good and neat set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time. I found them courteous, competent, and knowledgeable. Although they were technical savvy, they treated me with respect, continued to ask me if I was satisfied, or needed explanation or assistance of any kind. They were careful, and made sure that everything was connected, and working properly before leaving (taking the no longer needed box & contents with them).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt was a very friendly, knowledgeable Geek Squad representative. He took care of all my needs while setting up my new TV, and his instruction on how my TV/remote works was excellent and thorough. His attention to details was outstanding and I was totally pleased with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work, fast, timely and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean and knew what they were doing. Took the old tv too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew. Got the installation done quickly and was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very precise. Knew exactly what he was doing. Could answer all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy delivery and set up by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a straight forward delivery of an OLED TV. The squad moved my old plasma upstairs and placed it as requested. The new OLED was unboxed and set up as expected on an entertainment center. The squad went through the TV features with me and assisted me with all my questions. Great service provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient and prompt at settin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our TV and even adjusted and fine. Tuned the color and clarity of our other TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected TV quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up the TV and other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience w/TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV tech was so very knowledgeable and such a friendly person. Really helped a "non-techie" to understand how to navigate my TV. Arrived on time and installed in a short amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. System set up was completed in no time and everything working perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installtion. You made my life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! On time, warm and friendly, competent, thorough, explained what they were doing and why. Informative and kind. We enjoyed the experience so much, really enhanced the enjoyment of our big screen TV purchase which was for my 101 year old mother in law who also enjoyed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done on a timely manner. Knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and got my TV setup with all my consoles and media players. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv and educated me on how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were experienced, very friendly, and professional. Didn't take them long and they were on time too!

    I would recommend this to a friend