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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. These workers amazing efficient and polite . Got the job done the right way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to set up my TV arrived on time and completed the set up pretty quickly. They walked me through the things they could for using the TV (my internet connection wasn't the best at the time) They did tell me things to do and set up once my internet was fixed. Overall they did a graet job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV and my surround sound system. They were on time and did an excellent job. I certainly couldn't have done it by myself. I did have one question after they left. I was given a business card with a phone number, but the number didn't work - wouldn't even dial when I tried. But it's OK. I got it figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    floor manager

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam the floor manager was very helpful, took me back and showed where the 25 ft Cat-6 network cable was and informed me as to how to get my new washer and dryer hooked up through Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team did an great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the team on the installation. Very neat and excellent job of cleaning up when completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup my new tv and connected all my devices to my tv and the web. They even replaced my HDMI cable that was defective at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service & clean install of the TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set up crew

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with the service, This was our first time to use this service and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, Very Helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two pleasant and very competent Geek Squad agents delivered and installed my new smart TV and took time to show me how to navigate with the new remote. They also responded to my request to move the old TV to another room instead of hauling it away. I needed to order an HDMI2 connector, and they did that for me, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, polite, and set up everything! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal picture

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything perfectly and it is so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100" Hicense u8k

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, fast and professional. Both delivery teams were great and seemingly easily managed the 200lb tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best was the Geek Squad. The 2 were excellent. Recommend Brad and Dustin highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we are not fine yet. Something to do with Samsung being down at the time of set up. They are coming back Sunday to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Communication

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and very thorough with their explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV connected and showed us how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV, Bose system, sound bar, Tivo, Amazon Fire TV were a mess! Cables and cords tangled in such a mess that I couldn't figure out what was what. These two young gentlemen came in and put everything in order and reconnected the Bose system as well as programming the Harmony universal remote to run everything. I think it was all done in about an hour. The cables & cords were tied up and everything is orderly. They were terrific......worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled, efficiently unpacked and set up both 77" OLED Samsung and soundbar. We were very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsungtv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was delivered and setup was done very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and they did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job and explained everything very well making it easy to use and navigate.

    I would recommend this to a friend