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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and tuner.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job! They were there to help and they sure did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 32" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine, workers did a great job and timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions and showed me how to use all equipment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome setup service! Tech knew exactly what he was doing with no issues or problems. Took a lot less time than I expected. As part of the service Tech brought my old TV into another room in the house and set that up too. Outstanding!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing my new TV, and recommended a stand that I should purchase, that would work best for the TV and cabinet in which it sits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always professional and always resolved any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV/sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake and Cole were awesome! They were both professional and did an excellent job installing the mounting bracket and sound bar. Cole was in training and Jake was giving him great instructions and leading him to be a top agent. His patience and leadership skills are to be commended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel the technician was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel the technician set up all of my equipment. TV, sound bar, DVD/CD player, etc. programmed all of the streaming services. Gave me a lesson. Very patient. Removed all of the old appliances for recycling. She was delightful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great. Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Connected my TV and components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team showed up on time and were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great connector for a beginner. I am pleased with Best Buy's help with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us find a part which would enable us to fit the TV on our cart. After that all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that set up the TV was great. He knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed by LG77” OLED TV. Did a very good job. Setup all my inputs and even took away my old tv (free as a perk of TotalTech membership). The delivery cost as much as just getting a TotalTech membership so I get some extra benefits for at least a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very familar with the product. Installed it quixkly and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They came in, set up everything, cleaned up behind themselves, and showed me how to use the device. They also gave me a number to call anytime if I have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people did a great job. they were on time and did a gerat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excel job helping me set up and use my new Samsung 43” 8000 series LED UHD TV in my bedroom. He took the time to go over with me all the services it offered. He was very patient! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing the TV in a very professional and quick manner. I am so happy and pleased with the work they do. they also provide additional information regarding reception, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert Geek Squad installed 65” Samsung TV very quickly. Very satisfied!

    I would recommend this to a friend