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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geek Squad guys did a pro job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of back issues I was unable to carry my large new TV upstairs so I got the Geek Squad to install it for me. These guys were real pros. They had my TV unboxed, set up, and connected to my devices and the internet in less than 30 minutes. They even programmed my remote and hauled away my old TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install guys were great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great and did everything I asked to make the tv look perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv to all of my existing devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 65' Samsung 65' TV and 2 days later Brandon and Matt were here with the TV and ready to install it. They were very personable and very efficient at there job. They cleaned up every spec of residue from the packaging and explained the full operation of the TV. They paired the set to my cable remote and made sure everything worked perfectly and we understood how it worked. Both men came from the Blaine MN store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with geek squad. Will use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my tv were very professional and took their time in doing so. I would highly recommend them. They were pretty much on time and called to let me know when they would Arrive at my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and remote, demonstrated the products, and answered my questions. Good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery & installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as scheduled to delivery and install tv. Attached all connections and very helpful in explaining how to use upgraded (smart unit) tv, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were worked quickly and were very knowledgeab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's and connected them to Spectrum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed my TV and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar. They had to come back twice because the screen was crooked. The straightened it a bit and realized that the cabinet was not straight. They were pleasant. i also felt that the younger installer was not as careful as he should have been due to Covid. I realize that he was still learning. Neither the TV not the sound bar came with any written directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service...arrired on time spending an hour with us setting up the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an outstanding job setting up but did not leave a manual of how to do things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents assembled my TV stand and set the TV up and one device (DVD) .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time is a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial install went well or so I thought before I could not locate the DVD icon that had been set up on my menu. The Geek squad came out again & this time not only set it up but spent time explaining the hows & whys & where to find the manual using the remote. I would make sure you have a complete understanding when it is initially installed. The second installer spent additional time hiding some wires from view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up and Connect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Went above and beyond to set-up DVD player and explain procedures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy! Meets my need and I enjoy it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set the tv up myself. It was simple. Great picture with great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guys were great!Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very professional and very nice.....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been to my home many times. They're always professional and respectful of my home, family and crazy, loving dog! Set up goes smoothly and everything i need to know is explained well. I always feel confident my install will work efficiently, but also have the assurance I can call Geek Squad with additional questions if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ service. The serviceman was very professional and connected the tv within 15 minutes so I was able to resume watching tv and dvd's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv connext

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, explained in detail how to use the tv and answered every question we had about the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg g3 oled 77inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the stand and it awesome they had a deal if got the tv you got the stand for free best buy is awesome best buy was very professional when they installed my 77inch g3 oled keep up the good work

    I would recommend this to a friend