4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great TV for space available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed by the Geek Squad. They were easy to work with and gave training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three cheers for the Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were fantastic! They connected our equipment, streamlined the user process, and gave recommendations to make it easier. I will definitely call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were persona and professional. Obviously experienced. Quick and efficient,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sdsnewtvbuyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was happy with the agents that set up my tv and sound bar they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff super friendly the guys were very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice people, prompt service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was clean with a minimum of fuss and no mess. More time could have been spent acquainting me with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Precise Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad came to the rescue He mounted my 43” smart tv to the stand and connected all of my apps to the television He was punctual courteous and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad installed TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed TV and all connected devices and left. Installer did leave phone number where he could be reached anytime. Had to call him a couple of times to understand TV. He was always helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this TV perfect visual the color is so clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and quick install. showed us functions on new controller best 50 bucks I've spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and set up we’re perf

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to show me how to work everything and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 10 stars if possible. Our TV was set up and totally ready for use with ease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well in my sewing room. It is small but gives me what I want. Picture is clear, sound good. Size is great for the space that I have it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great customer ser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Calvin and Mohammed provided great customer service. They were polite, friendly, and knowledgeable. They arrived on time, handled TV with care, installed TV with ease and professionalism. Geek Squad/Best Buy provided a seamless service from purchase to delivery to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed and his partner arrived on time, quickly unpacked and placed the TV and connected to all my additional components. They showed me how to find the components, helped me connect to the various streaming services, and left my den as neat as when they arrived. Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were great and fun to work with. Timely and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Samsung MU7000 Series for about 5 weeks and I love it. This was the the second one installed-----The first one stopped working after only 2 hours of viewing. It was replaced very quickly and the replacement is working perfectly. Some of the reviews I read said they did not like the remote. I don't have any issues with it and I like the fact that it is so compact. I had the Geek Squad install the TV. They were very professional and they did a great job. They took away my old TV cleaned up before they left. I do recommend purchasing the Protection Plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inial tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was fine. could not hook up all devices initally because we did not have proper cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hookup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and unpacked, lifted, and installed our TV in an efficient manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service however this is fairly expensive and when purchased over $2000 between TV and sound bar should definitely be included.

    I would recommend this to a friend