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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and set up the TV. TV worked fine but the Fire stick and the LG remote did not work properly. Geek Squad had to come back and set remotes and LG account for additional money. Everything worked fine after that. LG recently installed updates and remotes aren't working. Called Geek Squad and they walked me through the process of correcting the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have no idea why this needs a title.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, courteous and did his job satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my sons room and perfect installation by Geek Squad member Chris Brigman!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my remotes going. I am no longer having difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an amazingggggggggggggggggggg job setting up the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, respectful of our property and took the time to fully explain everything to us. Ordered tv online on Saturday and they were here on Sunday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents connected, and assembled my two 55" TV stands and setup my two 50" flat screens. They arrived on scheduled time. They called within the alloted time given. The agents were very professional and fast with assembling my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service offered by Best Buy. They are quick and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my tv professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and connected it to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and hooked up everything like it should be..Very professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had the specialist set up, got great advice for any future electronic additions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, super good job. Why are so many letters needed? Still not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed and set up the TV and my surround sound,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV was installed on time, and without any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative arrived as scheduled. He installed the TV quickly, and explained the new features. All trash was removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV with no problems! Quick and fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys Got Everything Set Up Quickly Everything Works Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help from The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and sound bar and explained streaming protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and Better Than I Could Ever Be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's because they install dozens of TVs every day, but the Geek Squad installation was much faster than I could have imagined. I probably couldn't even have finished opening the box and unpacking it that quickly, if I tried. They had all the right codes at their fingertips, answered all of my questions, and made a clean getaway, leaving me a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed in a very professional manor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proficient courteous service, highly recommended, !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installed by outside vendor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside vendor associated with the geek squad did an outstanding job.

    I would recommend this to a friend