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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    New television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted the tv and set up the system. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex from Reno NV delivered and setup our Samsung S90C TV. Called us to deliver early and did an amazing job. Spent time with us to help with settings. Will recommend him to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REGGIE94

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a super great job installing the new SONY Tv and they also took the time to explain how things work. Also the GEEK SQUAD is well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent helped me set up my TV and connect it to my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to mount TV and Sound Bar were very professional and did a quality job!! Much Appreciated all their help!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the stand I purchased, removed my old TV and briefly explained the operation of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up experience. Kolby is very friendly, efficient and explains things to me. I highly recommend the Geek Squad. It is the reason I bought my TV at Best Buy. I couldn’t install myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon arrival the technician was told he was there for connecting devises versus mounting my flat screen television. The technician immediately called Best buy to clear it up and quickly mounted my television. He was professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mechanic was very helpful in setting up our new TV and connecting all the extra appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a Tv on a wall mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and courteous service. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry, the Geek was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knows what his job is. Very knowledgeable, helpful. He is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, recommended very highly. Set up is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from the Geek Squad knew immediately how the new TV needed to fit into my home theater system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Followup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the geek squad came to reconnect the TV and surround sound, etc. after the flood. They were very helpful and Raeshad (Scott) left me his card and told me to call if there was a problem. We had to disconnect for some reason and I called his number and he answered. He explained what I needed to do and then called back later to be sure that it was working! Dedication and committment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curteous and professional. Worked efficiently and helpful in setting up the smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my TV was installed, I was given as much time as needed to ask all the questions I had about the set which has many features i had not had brfore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents provided fast efficient mounting and setup for the television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad was amazing. Set-up was completed in a timely manner and will diffently use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job would get them again if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did great job mounting and getting two other tv's hooked up. Charged me $90 for three HD cables. Comcast would have hooked up all three tv's for free and not charged me for cables. In addition, both sales persons in store misled me about the ease of hook up

    No, I would not recommend this to a friend