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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job would get them again if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept in touch all the way, then they came in a few minutes they had done a great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvcomputers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and definitely solved the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Man with the PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a Great job,on setting up and explaining the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set everything up and explained how to work everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup smooth as silk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service recommendations in order! Will hire again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good. The tech made sure everything was set up. Unfortunately the tv is awful. I have to keep unplugging tv and running device care and clear cache. Every time i turn it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad did install my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my TV and set it up quickly. He did a good job.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Tech's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy for the technician who set up my tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and showed features I was not aware were part of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had limited time and they came out and installed it when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was done quick n efficient.... great job thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my devices ok , very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love this tv. It was set up by the Geek Squad. I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best kudos lone Geek Service person assignment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 51" or larger Best Buy set up video recommended at least 2 persons but Geek squad sent only 1 person plus the Wrong LG model! This solo individual drove back to the store to retrieve the correct Nano8 LG and refused my offer of setup assistance and left the LG unit in excellent status. He was very courteous and professional; an excellent rep for Geek Squad and BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was personable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, efficient, professional & personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a lemon. I had the Geek Squad out three times. Replaced the back, controller inside the TV, mother board 2X. My 60 return had expired,but they took it back anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved out the old stand and TV and assembled the new one and setup the TV so I am able to use it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geek squad members came. They placed our sandbox supports under where the two TV legs would go very carefully. They helped us with the Wifi and the Google apps on the TV

    I would recommend this to a friend