4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installed my TV professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answers all of f our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech was excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up by Chris the tech was smooth and very professional, however I paid to have my old Sony 35" tv removed and they only sent one poor tech to move a 150 bls tv. I was not happy that I had to help move it to the van! I want a refund for my poor back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad mount a television on the back patio. They came out to the house, did a preliminary inspection, and returned to complete the mounting of the wall bracket, the sound bar and the television on the exterior wall of the house. They were very carefull with the stucco, and it looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was amazing and extremely helpful. Any question I had they answered and they were so polite. I am not tech savvy at all so it was a breath of fresh air not to worry about this. I would recommend them 100 percent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it up and running in no time They arrived on time and new what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly, professional, and knowledgeable. Set-up of my 65 inch tv and connection of soundbar was done efficiently and they took time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, set up, cleaned up, and explained everything until he was sure we “got it”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the tv quickly and demonstrated how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, agent set up was well done. All scrap material was picked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jennifer and her assistant were on time, called me 45 minutes before appointment to confirm location and they did a great job. I was explained how to use the remotes while she walked me through working the controls. Another A+ job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service when Great Service is Rare!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his colleague could not have been nicer and more efficient in setting up my 70" TV. We chatted a little while they worked, and while it usually would be a big nuisance to have installers come into my home, These two were perfectly cool. I honestly enjoyed having them in. They set up the new system perfectly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well! TV was hooked to the cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and went as planned. Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend to anyone. Friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did an excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up devices. Don't know what more you want me to say. They did a great job of hooking up the devices and explained what they did. Some of these surveys are ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, courteous and helpful in connecting the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent a very knowledgeable and efficient installer. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have been more pleased with the set up and operating instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great job setting up and installing tv and other equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND BOUGHT THIS ITEM FOR MY BIRTHDAY AND THE SOUND IS REALLY NICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistance on installing and mounting my tv was helpful and professional

    I would recommend this to a friend