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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out and installed a tv. They were friendly thorough and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the Geek Squad for top notch setups. They're my go-to IT help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad - Let them do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, came on time and knew what they were doing. I purchased a 65" TV and it was to big and heavy for a single person to handle. They also went through the setup process on the TV, which was a great help with the newer models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra I did not have to deal with it, they knew exactly what to fo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, friendly, helpful, good, good, good, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was outstanding! They were fast and professional. They quickly identified an issue with the placement we wanted and found a great solution in minutes. Quite pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and professional. You will not go wrong hiring them for their expertise. Also, recommended/installed sound bar and installed/connected new DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tutor...Excellent..setup! Very easy to understand. Step by Step instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. The guys were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs very polite, patient and careful Setup well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks made it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks connected everything so easily Wish I had the same talent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we got someone to come and set the tv up for us. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was fast, efficient and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the gentlemen left the TV was connected to WiFi and our dish service. All we had to watch TV :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the geek squad that installed my tv. Very nice people!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ,They saved me a lot of time and labor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and put my unit together and got running a lot quicker that I could do it .Well worth what we payed to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better picture than our old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made a lot better picture than our old 6 year TV. It was a pleasant surprise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe and Thomas were a dream come true. Installation of our new TV was so slick and worth every penny! Gabe is a master at what he does and so personable! I am in love with the Geek Squad made my life so much easier. It would have taken days to install and do what was done in a few hours! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for Expert Service?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service for me has always been exemplary. The technicians from whom I have received service are knowledgeable, efficient, and expedient. They are friendly folks who seem to take pride in their work and their team. I, for one, don't want to be without an ongoing tech plan and a Geek service to depend on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and knowledgeable. I am very satisfied with my purchases

    I would recommend this to a friend