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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very nice and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv components very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came over to mount the TV were very friendly, professional, and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set excellent…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Joe M. Showed up on time ….He got right to business …(Joe had previously installed a very similar tv … It died) He had a very good procedure for doing things step by step and was done in no time at all… explained it was exactly as his previous setup and was off to next appointment….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very good at explaining everything to me and setting up my new tv for me. Very nice and patient guys. I already recommend Geek Squad to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kid did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped un box T.V. set up T.V. and hooked up 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your fellows know their stuff! The new TV was put in place and hooked up in no time flat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fort Myers team went out of their way to set up my TV for my football party..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were great. Worked very efficiently and well together. Everything was connected except my old devices that didn’t sync with a smart tv. Tho they did try to hook up an old VCR, yes a VCR! , and managed to go so but the old thing had bitten the dust. So they went out of their way and were funny and cheerful to boot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work with detail and care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who works to deliver my order was respectful and concerned about the problem of the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job, set everything up and expalined all I needed to know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up and installed the tv. Very quick and efficient, but too quick They did not explain why some options were chosen over others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, simple installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable about how to set up my new TV, a Vizio 24" LED. He showed me how to use the remote and settings, and how to use the apps. He informed me about how Best Buy would recycle my old TV. Highly recommend BB Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this package with a TV I purchased for my 80 yr old father. He struggles with the easiest technology sometimes and I am not close by to help. The Geek Squad were professional and patient with my father showing him how to operate the TV after setting up everything for him. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rep unpacked my new SamSung TV. Made my requested hook ups (LG Soundplate and T-Mobile Internet Box. Removed my old 55" Flatscreen TV from premises....All in under 90 minutes! Answered all my questions on operation of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and patient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and took the time to set the TV up properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech was on time and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech finished the work promptly and was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had it set up in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, with amazing picture. Totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of a LG 55" TV and Components.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely knowledgeable, courteous and quick. They hooked up my surround sound system and other devices so everything operates seamlessly. Overall an excellent, stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very efficient and patient with all of our questions. He made sure we understood how to work everything with the TV before leaving.

    I would recommend this to a friend