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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geek Squad installed zpand configured it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents arrived well within the installation window. Unpacked the new screen, routed, and connected all power and signal. They picked up the box and packing along with an old television in less than 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, but needed instructions to do it myself !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial set up was good, but afterwards I had trouble. It would have been perfect if the technician could have left the instructions for me to do it myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my new TV and Geek Squad set it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind and help with heavy equipment this service is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team came to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went quickly and works as should, polite professional team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time and very professional with the unpacking and set up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and sounds great. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was patient and persistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had more problems than I can count getting our components to communicate properly with each other. We’ve created so many work arounds it was pointless to have the system we have. Frank came in and made everything communicate and explained everything he changed/addressed. We can FINALLY use our 4K, our Harmony, Heos, and XBox seamlessly!! We’ll be requesting Frank EVEY TIME!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 in TV weighing over 100 pounds so the free delivery to the door not all that helpful. The actual set up, attaching the feet and cables was fine but $200 to do this and lift the TV on to the table is a lot of money. Didn't really need them to do the install, just to lift it into place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Manny of the Geek Squad set up my 65 inch high definition television with ease. They were very respectful of my home. They stayed with me to assure all functions were working efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh (second set of delivery personnel) was great. Third delivery person was okay but not as good as Josh. Kevin with the Geek squad was fantastic. He even came back a 2nd time & reset the TV and got the firestick to work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! I appreciated their speedy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is good at what they do. Knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very prompt and with a difficult setup performed well however cost is excessive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Delivery, setup, and old tv removal done with very little fuss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your hard work!! I appreciate all that was done. I didn't want to break the TV during moving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of two arrived promptly, were very quick at the installation and removal of old TV. Very knowledgeable and answered all questions. Well done and absolutely the best way to have a new TV installed and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayce Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayce Awesome!!! Fast and straight to the stuff I need to know. Thank you, Cayce,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys (Geek Squad) did a great job on delivery and installation of my new TV. They hauled off my old TV for Free. You can't throw old TV's away in Florida due to waste issues with them. On time delivery and set up of new TV. hooked up all equipment including my Bose surround sound. Took all boxes, shipping materials with them. tested TV for proper hook up and operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and programmed all the features I needed. He was very professional, knowledgeable and personable.

    I would recommend this to a friend