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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set my TV great job, sound video control great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied. Good job. Great TV and stand. Good service from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, get the best picture of your tv. Bring the best performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional services. It is worth the money spent on this service. It gives me peace of mind knowing that The Geek squad is there to assist me with technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad knows their stuff, had my system up and running in less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job Delivering and Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Joe in delivering my new Samsung 32" smart TV, and installing, setting and hooking everything up. Also, Joe and Steve the following week did an excellent job delivering and then putting together the TV cabinet, and arranging the TV to rest on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team customer service is outstanding. Installation was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these guys are not geeks and so over qualified.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. that's the word to describe these fellows. Knew what they were doing and explained many of the features of our new 9 series Nano 75" LG TV. I would not hesitate to pay the small fee to bring and install our TV. There are so many features that the squad explained to us. They acted carefully in the handling of our unit. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed the technician who came out was so well versed with my particular TV and maze of equipment. I have several audio pieces to help with hearing impaired and was not sure how to get them all working both with Cable and my DVD player. He left his phone number in case I had additional questions or problems, which I used and he was helpful in getting them addressed. Money well spent for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad again was invaluable in making our new TV insulation a success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way that my wife and i could lift the about 100 lb TV (with stand) onto our cabinet. So we had the Geek Squad install it. The two agents connected all my components to the TV and made sure each worked. They checked the TV to make sure it worked. They were very professional. They had masks and booties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed a tv and soundbar. On time, fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing the TV, connecting it to our cable provider, and cleaning up all of the packing materials. They explained all the operating information and patiently answered our questions. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cowboy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and gets it done right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me step by step.Great job.Thanks for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and took care of the installation promptly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who set up our TV was quick, helpful and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and very good. When they left everything was clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Removed the old TV and installed the new one promptly. The new model was up and running in a short time. They explained the settings on tv and adjusted them to our preferences. In less than an hour they were finished and on their way. They took the packaging and the old tv. Did a nice job on the cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant experience with Geek Squad. They could not fix the problem but did troubleshoot the issue. Geek Squad did tell me what I needed to do to improve the audio quality of my television. I was very satisfied with their help.

    I would recommend this to a friend