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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    It took three agents to mount & install behind wal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agent delivered my tv and connected to cable box. The second agent came and said that the he could only mount my tv to the wall. A third agent came and installed the behind the wall unit so I didn’t have chords down my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I have spent in a long time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thorough, expert and patient team that came to install our new equipment were superior. No question was too minor, and they took extra care to be sure the job was done to our specifications. An extra bonus was how beautifully they cleaned up after themselves. Very knowledgeable! We have cut the cord and have even better equipment and service than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad provides expert knowledge and workmanship in installing your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation tech, Travis was phenomenal. He was quite personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, very professional, polite, made sure we were happy before leaving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad agent was punctual and had knowledge o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv well and setup was done appropriately. Agent assisted with setting up online account for tv using my email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP OF TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF DID NOT TAKE LONG FOR THE AGENT TO SET UP OUR TV AND SHOW US HOW TO USE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg set up everything great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was great! He answered our questions and set up our tv in good timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent outstanding services with the greatest of friendliness, thoughtfulness, efficiency & professionalism. Exceptional great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't had to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with her service when she brought my tv and set it up!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and got the tv installed once the site was selected, in approximately 30 to 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice having them show up on time and they were professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my entire home audio system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were on their game. Outstanding job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV picture, sound great. Instructions terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are great. But the instructions on how to setup the TV for and use the Google TV part of this smart TV are sparse and terrible. E.G.: Right now, I think I need to download to my TV an app called "MagiConnect", but am having a hard time finding out how to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, took their time to explain use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks. were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a minimum of 50 characters--never heard that before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went very well. Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very proficient, professional, courteous, and knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy peasey, nice guys and effecient made it shorter than I would have taken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time with their appointment and very helpful with information new technology. Worth the price for the item to be delivered and for the Geek Squad to set it up. Had a guy and a gal team. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service And tv. I would recommend to all my friends and family

    I would recommend this to a friend