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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! They did a great job, we’re on time, answered any questions I had and were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my new Samsung - 55” Class S95B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv and install the new one in a timely manner. Also provided some very helpful tips for use of additional electronic devices. The tech was very professional acting performing his duties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad excellent in setting up my TV and programing everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the spot service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked my new television, packed-up and hauled the old one, synchronized my universal remote to all components, insured all features were working and that I understood the operation, gave me a business card in case I had questions, bid me good day and enjoyment of my new TV. I could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was easy and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came first thing in morning. Setting tv up was easy for them since it was just one tv. They showed me how remote worked and asked and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the knowledge and expertise of my installation personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew did a great job on our Samsung TV. They deliver our new TV and help set it up. They explained all the details of how the TV will work. They took our old TV and recycle it. Very professional and polite. Great job done by Juan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always call my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, efficient, respectful and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. This saved me hours of frustration. I would purchase this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my tv and set it up accordingly to their instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hookup on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and explained everything. Would use this team again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowlegeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick service. Answered all questions. Knew his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional installation, definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4.8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate 4.8 ...making appt was easy...communication about appt was great...the two guys that came out were knowledgable and pleasant....they hooked up the new 50" TV, the dvd/vhs and the Direct TV but said they could not hook up my son's old Nintendo would not be possible wouldn't work on this new TV. Funny thing is...my husband and i looked at it...went to walmart bought a converter and we got it connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up of my 65” tv was a no brainer, Delivery men came as scheduled and moved the existing tv to another room, Set up the new tv programmed the remotes for both to the cable box, since this first smart tv, explained thoroughly, Both men very professional, I have used Best Buy in the past and always get a service contract, Well worth the peace of mind,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers and set up guys were quick and courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hanging my 85 inch television !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech who came out was great...He had me up and running in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the television and connected everything quickly and efficiently. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Team was helpful, answered all our questions. Professional, polite and efficient.

    I would recommend this to a friend