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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I paid for so happy geeks were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, very efficient and answered many questions. He was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very knowledgeable and explained what he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new TV plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abraham Chico brought and set up our new TV and sound bar. He answered all questions and his knowledge of the systems and their functions was outstanding. His patience with these « oldsters » was much appreciated. Thank you Abraham Chico for your excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV all set up & working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and his partner did a great job. I really appreciate the Geek Squad customer service because it's reliable and all the staff are kind. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came early, and did an excellent wiyh thr install and directions for use of the instslled 55" TV. He went the extra mile in service and presentation manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wall mounted a new Samsung and installation and setup was quick and easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agents arrived one day early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, hooked it to my att dish , but didn’t hook it to my dvd player. I didn’t think hooking my dvd player would be that hard, but I sure found it as such. The agents weren't part of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything up and running quickly and confirmed connections before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was put together quickly and set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Job WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent performed the Required Tasks Well and did Superior Work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, TV was setup perfectly and quickly programmed to use our Harmony Remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service folks did a great job of setting up and connecting my TV, and setting up the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Helped us understand how to work our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly without having to move any furniture. Tech instructed owner on operating remote. Setup utilized another cable to take optimum advantage of the TV’s technical advantages. Existing sound system was optimized which it had not been previously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad onsite visit worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as promised and did an excellent job setting up our large screen TV, surround sound, and connections to our Internet. He explained the process to us and set up our remote so that we were able to minimize the need for excess technology. Very helpful in getting everything connected quickly and economically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came was very efficient, helpful, and pleasant. He answered all questions and concerns we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your whole team did wonderfully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond to install our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and provided good service. Out Tv was all setup when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba - 50” Class – LED - 2160p – Smart - 4K UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba - 50” Class – LED - 2160p – Smart - 4K UHD TV. Fire TV Edition. Much better quality than I expected. The built-in Alexa Voice Remote is fantastic! I am so Glad that I changed from my first choice. In addition, having a technician install it was a big plus. Efficient and informative. I am very glad that I had this done! I could not have done this myself.

    I would recommend this to a friend