Customer Ratings & Reviews

The agents disconnected the old tv and connected the new tv up properly. We were given a demonstration and before they left, we had a clear understanding of how to operate new tv.

Set up TV and explained all buttons on the remote.

Put our old tv downstairs. Move it and hooked up in no time

Agents did a great job; neat, respectful, and it all worked.

Tyler Loomis & John were fantastic! They installed my new Samsung Smart TV, set up all of my streaming channels, and were exceptional. Very professional, kind, courteous, & knowledgable. So happy to have such dependable service. They deserve a raise!!!

He was aware of coronavirus. pleasant, a real Geek, and did all required in a reasonable time. He removed the old TV from the wall mount I had and mounted the new TV using the existing mount. That was good because the existing mount was 4 way flexible. He also set up the 2 Comcast remotes in the room. All worked well.

This Geek Squad team was excellent knowledgeable prompt and extremely helpful

The agent arrived to set up the TV & Roku and it was done quickly and efficiently. It was explained how to use the Roku and went through the instructions for the TV

I was very happy with the experience of having my new tv delivered and setup. I was pleased with the courtesy of the deliverymen and their helpfulness in getting the tv setup and explaining festures if it.

I would definitely recommend Geek Squad for complete satisfaction with installation.

Agents arrived on time. Put everything together and removed old TV. Only issue was how long it took to get appointment, but to be expected for the time of year I purchased Tv.

They showed up on time. Helped me move old TV and installed new one no issues

Geek squad was very professional and knowledgeable.

The Geek Squad did a fantastic job of connecting our TV and setting up the rest of our equipment. Since the TV and sound bar were being mounted over the fireplace, all of the cables had to be bundled and routed to the bookcase next to the fireplace where all of the other equipment was. The technician did a nice job of using wire ties to neatly bundle the cables over to the bookcase.

Agents disconnected and moved our tv away from the area where work was to be done and another squad came back the next day to move it back and set it up again.

Agent reset my WiFi connection due to black outs from power surges from hurricane

The geek sqaud agent did an outstanding job of finding missing part in the tv stand purchased thru amazon and was able to come back once it was replaced and put stand together and set up tv. and dvd streaming player quickly efficiently and with answering my questions; he was outstanding!

Color is good but not as good as the Sony OLED at the same price. I bought it because its base fits my current TV stand! I paid $199 to have the TV install and set up. The technician only connected the cable box and DVD connections. Didn’t show me any function of the TV! I set up all the functions and internet connection myself! Waste of money!

The agents were very professional and worked quickly. They insured the internet was connected and everything was operational. Great feature to have in the best buy plan.

They mounted everything and connected all my devices perfectly