Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Pro Geek Squad set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that delivered my new purchase were very knowledge in setting my device. In no time at all, the device was set up and programing was completed rapidly and efficiently. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service from tech who set up our tv would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on Geek Squad to help me with all my electronics when I am buying something or if I have a question. They are always quick to answer the phone and give me solid honest advice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture. Poor remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. The remote, however, is not back lit, has poor tactile feel and is poorly designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two installers that knew what they were doing very happy with their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahmed and Shaq were very attentive and kept me up to date on when they were arriving and what they would be able to accomplish. Unfortunately, since this was an reshedule, all of my components were not available but they got ahead of that prior to their arrival so - No Suprprises!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast efficient and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, picked up and delivered my new Smart TV, sound bar, and some furniture assembly. They are excellent to work with and do a great job. Got everything set up, showed me how to run everything now, re-set up another TV for me, and clean up so you can't even tell they were there. It may cost you for their services but if you can't do it yourself they are the choice to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup for TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad for set up for TV. Done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tecs arrived on time. Hooked everything up and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy setup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer knowledgeable and thorough about the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and called ahead to see if time was available and was knowledgeable about assembling the support legs and careful placing the tv in my cabinet. Fully explained the use of remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable geek squad team as well as helpful and patient during setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful! Great pic and color is beautiful, can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Geek Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it went smooth , easy , confident that the install would be up to high standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the work fast and top notch! Very helpful in my entire set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new bose soundbar and tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hired Geek Squad previously and was satisfied with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was really nice. He answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sony 4k tv good buy for a movie buff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good at doing there job installing an knowing alot about the product i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is suburb and the install process was quick.

    I would recommend this to a friend