Customer Ratings & Reviews

excellent online store i love it very good highly recommended

Once I figured out the replacement I cancelled the service

Glad I had the Geek Squad deliver and do the set up, as on-line comments didn't always say the set up was flawless. They arrived on time, quickly assembled my 43" 4K TV, and went through the Internet set up quickly. They took the time to answer my questions and pointed out a few troubleshooting issues. Altogether worth a little extra $ to do this, overall it was a bit pricey.

Geek Squad rep Taylor did an excellent and efficient job in removing the old tv and setting up the new. It was a very pleasant experience!

All my equipment was hooked and associate was very friendly

The technician was able to quickly and easily set up the tv.

The tech who came out was "JAKE" I can't say enough good things about him. My husband and I are senior citizens, he was very, very helpful and patient showing us how to work our new tv. By the way, we love it. He is truly as asset to best buy. These days we don't experience this kind of customer service JAKE gave us. HE WAS THE BEST!!!!

Fast, on time, picked up old TV. Install well done.

The guys that came to the house to install & mount our new tv were very professional. They were very polite & knowledgeable about where best to mount the tv. They were good to clean up their tools & boxes when they left.

the tech who came out was fantastic, he did a great job here at my house, but i thought the price was twice what it should be....

They did a good installation for me. I would recommend a friend.

Geek squad did an excellent installing my television set and connecting it.

TV works great, no problems at all, everything was set up correctly the first time.

This was well worth its price. Installers were professional and patient, and were more than happy to explain what they were doing as they were installing this 65 inch TV mount. I would highly recommend this service to those folks who are unsure about mounting a TV. This was done in a tight spot above my fireplace, and I am very glad I decided to use geek squad to install it.

The agents were wonderful and even took my boxes and deposited them in the trash. When I muted the last TV, part of the sound was still playing. Thanks Best Buy and Sony.

So very professional and quick, explained the remote to me, very nice.

very knowledgeable! very patient explaining things!

The team was very professional, courteous, and conscientious.

did a good job. TOOK 4 appointments. I was without Tv for like two and a half months.

Very helpful and answered all my questions. Hooked up the tv and set it up as well.