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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Super TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was on time, efficient, and friendly. He brought and installed the TV and made sure we knew how to use the remote. And he came on Christmas Eve, as it was a Christmas present. We were very pleased with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals that set up my new TV were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset of my electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was my agent and he did a great job. He communicated with me 30 mins before coming he really knew his stuff. He was very sensitive to communicate my options and if anything would be visible. He did a 75 inch tv mount, moved a 65 inch tv to a new space and mounted a new sound bar. All were well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional, efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David & Alex in stalled tv in professional, efficient, manner. Mark & Jordan diagnosed old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what needed to be done quickly and well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected our TV quickly and explained the operation very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did speedy accurate install. He showed us how to use the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient installation. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They knew there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen did a fantastic job and knew how to get it done the right way in a timely manner even help me with setting up two other devices that I bought to make sure everything in the home was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were wonderful. The set up and quick and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the price over free delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were careful with my tv, removed the old one that was damaged (by regular bestbuy delivery) and waited with me while I set up the tv and ensured there was no damage with the new tv. They were patient and helpful answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate Dustin’s delivery and installation A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the Geek Squad staff wore face masks and provided communication at a safe distance all the while they were in my home. My tv was in-boxed and set up by the Geek Squad. Once set up, I received instructions on how to operate the tv and they setup/installed the apps I specifically needed/wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a Geek made getting my new TV working a dream, rather than a nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our first 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture I have ever had even when not watching 4K content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality service, knowledgeable associate, and fast professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good setup service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service excellent techs professional xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up.geek squad did a great job setting up and was so worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55" TV for my Dad. Being that time is precious, I had the Geek Squad deliver the TV and install it. Unfortunately the cable company did not come out on the scheduled day, yet that did not prevent the Geek Squad from going above and beyond. My dad shared that he was going to get a 2nd TV in the future, so they installed a splitter so he is ready to go when that time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great solution to create a swivel base for a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv had a swivel base that made it easy to change the angle of the picture. My new tv only had two legs and no swivel capability. The swivel mount was a great add-on that allows us to have the same functionality as my old tv.

    I would recommend this to a friend