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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed the tv and sound bar great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed 3 T. V’s. Where in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony from the Geek Squad stop by to give me an estimate for a new sound system and he went above and beyond his duty! As he was looking at my picture, he grabbed up my new TVs remote and got me into my HD! I had no clue that I had not finished my set up properly myself! Anthony was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very helpful with the set-up of our TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and simple to navigate. Turns on, turns on, shows picture, good sound. Added the last because I needed 50 words. Like grade school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hookup was professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my satellite system quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very prompt and they were very helpful in setting up the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kept up to date on delivery through e-mails. Installers called shortly before delivery. Very polite, answered all questions, even wore foot protection as not to dirty my carpet/floor. Even called the next day to see if everything was ok and if I had any other questions. Left cell number to contact if anything was to come up. THANY YOU Joshua and Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial set up of new SMART TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the GEEK Squad arrived and professionally attacked my new TV. Glad to say they didn't need any of MY HELP (hahaha). They were each very efficient and I was happy to be (out of the way). I am really excited to enjoy such a clear and beautiful picture on my Samsung 43" beauty. Thanks to all. Jim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 77 INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COURTEOUS, PROFESSIONAL EXCEPTIONAL SERVICE. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was smooth. No issues. Technicians answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivers & installed quicky.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen were courteous & friendly and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Two installers arrived on time. They called before arriving and promptly went to work. I did not have to do a thing. They were very knowledgeable and friendly. My tv was up and running in no time. I would definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted bracket and tv as desired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job neat and timely very pleased I'm enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually got here early! Everything setup and working smoothly. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a whole house antenna, mounted a TV on the wall, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad amazing and outstanding .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely amazing and Outstanding , the did everything absolutely Wounderful . There absolutely nice and explain Everything , I am impressed with techs who Talented men .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy or Geek sent out 2 Men to set up my tv and stand and they hooked up my wii and blue ray but they told me the tv could not be set for a sound bar. They we,re at my house about 2 hours and charged me 199.00 for all the service they did. I looked at the tv and finally got the book out to see if I could hook up my sound bar I had on the old tv I worked on it for about 45 mins after pulling the tv and cabinet from the wall and installed the sound bar myself. I would not recommend the 2 men that came but they we,re nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was very professional and courteous. He knew exactly what needed to be done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but missing some features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say tech didn't go through all of the remote features to insure they were working correctly. He was able to program the cox remote to turn on/off the Denon receiver but did not check if the channel or volume buttons were working. (I think it was a oversite.) I'm planning on calling Geek squad back to fit it. Other wise the tech was very customer friendly.

    I would recommend this to a friend