Customer Ratings & Reviews

Sorry to say tech didn't go through all of the remote features to insure they were working correctly. He was able to program the cox remote to turn on/off the Denon receiver but did not check if the channel or volume buttons were working. (I think it was a oversite.) I'm planning on calling Geek squad back to fit it. Other wise the tech was very customer friendly.

Personnel arrived on time as specified and installation was fast and efficient. Great help when taking an 85" tv out of the box and installing it where it will used as the tv is quite heavy.

They were very responsible and punctual, did a great job installing everything as it was expected, took care of the trash. They stay after the installation to explain everything they did but also did that before and responded all my questions, they also provided smart advice about the devices installed. The were courteous and really nice, we are really happy with the work done.

The Geek squad assisted us with a bit of the setup and answered our questions

Geek makes everything work together! Well worth the cost...

On time. Polite and neat and knowledgeable. Perfect couldn't ask for more.

To get a person to install that really knows what they are doing was so valuable!

Both members of Geek Squad were very knowledgeable and friendly.

Great job connecting and mounting. Very clean and professional. Worth the price

Geek squad correctly connected my Harmony remote, Sonos speakers, Raku and tv remote to existing TV.

I wanted to accent the great job the installers did on my TV; their friendliness competency and professionalism was great. However, while the amount for the service is probably appropriate for a large scale install, a two tiered scale should be used for the smaller install job. The cost was too much for my small install

They did a great job at the installation of the TV.

The 2 techs were on time, very helpful and knowledgeable!

I am very happy with the Geek Squad....if you are buying products and want to maximize enjoyment and functionality, and minimize feeling like you don't know what you are doing (because I didn't know what I was doing) use these guys. Just from my brief time with them, I was able to reinstall the system on a new TV with no problem. Not only did they do a good job, they taught me how to do it!

Had the TV 3 weeks. So far it’s great. Beautiful picture and sound

I’m not tech savvy. My “Geek” was funny & explained everything about my TV & DVD player. He showed me how to use everything and incredibly I didn’t feel overwhelmed with information. I’m not good at reading manuals. Totally worth it to have him come bring everything here, set it up, & show me how to use the remotes, & I think the microphone to change channels is so cool!

The Geek Squad came out and set up the bedroom TV and everything works great

The agents removed our TV from the box, set up the TV. However, the TV stand was too wide for our TV stand, therefore we asked them to leave the TV on the floor. Once our stand was corrected, the second agents returned to put it on the corrcted Agentstand. Connection was done; but the VCR is not working.

I purchased a 55" Sony Smart TV and also paid for the Geek Squad to set-up my TV. My 1st choice was an LG TV and the Sony was #2. But in the store at the time of purchase, one of my two decision questions was whether or not my 1st choice (LG) would accept my Sony wireless headphones that I had for my previous TV. He told me they would NOT be compatible with the LG, but would be for the Sony TV. At that point, I bought the Sony TV. So when the Geek guys showed up, it turns out that it was the other way around in that it was the LG that the headphones could work with. The Geek squad told me it would require me to purchase a $30-$60 convertor for the headphones. I then went to Best Buy but they no longer carried the required convertor part and that I'd have to find it elsewhere. So I tried the best I could to figure out something with using my headphones on my new TV, but it seems I now have interference on my headphones, and I never did with the TV I replaced. So, being misled in the store turned out to be a terrible unintentional mistake.

The GEEK Squad was very good with the set up and explained every thing to us.