Customer Ratings & Reviews

Nelson and Miguel were the best squad members I have ever had. I cannot thank them enough for the time and expertise they provided.They did an excellent job. Even my dog loved them I f there were 10 cars, they deserved all of them. Very satisfied!!! Very Happy. Thanks guys!!

They came out in a timely manner and they were very professional.

I am delighted with the service provided by Geek Squad. I was contacted several times to let me know when he would be arriving. Very considerate. The young man who installed my TV and Sound Bar was courteous, efficient, knowledgeable and patient with all my questions. Top notch service. Thank you!

definitely go for the 3.1 channel bar. sounds great and it is an attractive unit

Got the hook up and I'm satisfied with the way my 3 Sony Systems works

Excellent, knowledgeable, kind service. Very patient with us.

They were knowledgeable about set up. The batteries in new remote were dead. Great that I had AA batteries. The main tech was very sharp, but seemed in a hurry to leave. He didn’t seem to want to disconnect all of sound system. Maybe not part of set up. He didn’t have needed tool to remove a cable from wall. Guess not his job and, I’m single female, so not willing to do myself. Guys very pleasant and punctual. I received much help from BB in selecting TV Fletcher and Ohanian.

Techs unboxed and setup my TV with care and speed. Placed TV on stand. THX Geek Squad

The guy new exactly what he was doing. Think his name was Justin

The two young ladies that came out to perform our installation, were extremely knowledgeable and and worked really well together. Installation was quick and professional. They showed us the operational aspects of the T.V., answered our questions, cleaned up and were on their way in about 20 minutes!

Can’t say enough about how awesome the two gentlemen were that set up and explained every detail about how to operate the Sony 65” TV. These guys were very professional and took the time to answer our questions and made sure we were able to operate the TV. THANK YOU!!

While at our home, Kyle noticed that one of our TV's was not a smart one required to provide the service we purchased. He recommended we purchase a newer model and sent his team member to bring it back then set it up.

The agent was great. However, he could not get our wireless head sets to work. The tv evidently didn’t have the right connections. We went and purchased new wireless ear buds and they don’t work either. If we open the ear bud charger to take out the buds, the sound on the tv goes off and only one ear bud will work at a time. We have to get this resolved so that both ear buds work and the sound stays on on the tv. Our hearing is bad.

When they arrived they were wearing protective masks They unboxed my new 65 " Samsung 65" 4 k HDTV carefully and placed it on my entertainment center after assembly of the legs and connected it to my existing components , and made sure that everything was functioning properly before cleaning up and leaving my home

It was not the Geek Squad who set it up, but they hooked it up just have to turn set top box on then the remote.

The Geek Squad delivered and setup my new LG 55" TV quickly and linked it to my internet. He taught me some great ideas about using the new TV and gave me his card suggesting I could call him if I had any questions. He cleaned up everything before leaving. Very professional and knowledgeable.

Geek squad was on time for delivery of tv. They were not the regular home theater installers so were limited in their knowledge of setting up some features. They were very efficient setting up the tv and hauling away the old 65 inch tv.

TV is fine for a third TV in a bedroom. Picture is fine, not great.

The Geek Squad is fabulous! They hooked up my 2 new TVs, sound bar and antennas in no time. They came right on time, were very personable, knowledgeable and answered all my questions. Highly recommend the Geek Squad!

Our guy was good, however, we were mislead with regard to what he was able to do. We assumed he would put our new tv back to service as it was prior. He did - but explained that the service did not include such and basically only included the set up of the tv and plugging it in and not getting your other devices connected back to it as well.