Customer Ratings & Reviews

The tech did a great job setting up my smart tv and all the accessories.

Lam and Camille were great in getting our system up and going. A few glitches along the way that were component related, but they returned to ensure everything was working great.

The technicians were friendly and very knowledgeable. Spent time to make sure we were happy with set up and even showed us some tips on how to use smart apps.

Agents did a great job. Tv was going to be too big for space. They showed me how to modify space and I called when finished and they returned the next day. Great job.

These guys were excellent. Knowledgeable, easy to work with, courteous, and professional. Total respect for my property, furniture, walls (install was on the second floor for a big heavy tv), and requests.

The fellow arrived on time and quick and did a great job. Very helpful.

The set up my TV and got me going. They was the best.

They came and went to install my tv and it was cracked. They went to Best Buy and picked up a new one. They installed and explained everything to me.

Very pleased with the agent that installed my tv. Very knowledgeable. Answered any questions I had and he made sure the clicker was working properly, Extremely professional.

The Geek Squad was prompt, effective, and answered our questions in ways would could understand.

The tv is awesome and set up with great care by Jennifer the geek squad queen

They set up my TV, answered my questions. Very professional

Geek squad set up and connected and programmed the remote

The guys were great overall. But at first the first guy told me he didnt have the optical cord on his truck but the second guy came and he did. They did get the cord through a tedious wall fische nicely. 5 stars on that end. They were great overall but were more in a hurry to leave. The last guy in January stayed until we had all things working. I had to figure out the Soundbar low audio after they left.

Awesome appliance, looks good and works great. Easy to use, great purchase.

The Geek Squad set up everything, programmed all the remotes (including the ones already in use) so every remote could be used with every device, tweaked the sound, hooked up all auxillary devices and cleared away all the empty boxes. Professional, friendly, and efficient!

Agents delivered and set up the tv. The tv base was a little too large for the table. They obtained an alternate base for us. They installed my wireless headphones. They were efficient, professional, and courteous. An excellent and efficient job by two outstanding men.

I'm very pleased with the way in which the two service technicians installed my TV and soundbar, and they fully explained how to best use the features of my new TV. I'm happy I made my purchase at Best Buy because of the knowledge of the staff member who helped me make my selection.

In store sales person explained set up in detail thanx

great service. knowledgeable and friendly guys. know what they are doing