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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job mounting my tv outside on my back patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy sent the 'a' team-both guys were great(sent email to their supervisor praising them) very courteous,professional,and friendly-wasted no time setting everything up then fielding my questions! Would definitely use the service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my TV and surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting our TV and our surround sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and it all went well. They were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do all the work and you get to enjoy a beautiful setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV with care and kindness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I keep on coming back to Best Buy is because of the wonderful people that work there. The Geek Squad that set up my TV were so kind and did a great job! Thank you so much! Sincerely, Denise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These guys are very knowledgeable and very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is great. It is easy to operate and does what I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Geek squad set it up very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a QNED 65 inch great picture and sound could be more user friendly but use the remote and learn it to find everything the TV can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was friendly and efficient as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and efficient set up, and they answered any questions that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and friendly. Very satisfied with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up a cabinet with three glass shelves and set up a 85” Samsung QLED TV. They did a terrific job. We were very pleased. The men were also courteous and happy to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt in arriving and very helpful and explained everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a good job Too many words that are not necessary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did install but had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers had to return because sound bar did not sync up properly with the tv It was very annoying we had to disconnect sound bar to have volume for tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my CD player, I was happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guy Scott was very nice and set up everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, courteous and instructive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and set up service was great, he was quite helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 geek squad guys set up the TV, sound bar and woofer. Thank you, Marcus! But … really only one of them I can say was so very helpful and the other one stayed in my house no more than 10 minutes and then stepped outside I guess to plan his next stop. They didn't set the TV to my TV/cable provider and so I had to call his manager and he called another tech that was in my area and he was here within 15 minutes and he fixed the issue in less than 5 minutes. This is an expensive service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job at installing our wall mount TV stand and getting our new Smart TV programmed! We had it installed on our fireplace and they were very considerate to make us aware that a mantle would be needed if we were to build a fire so as to protect our TV. They also installed a sleeve so as to hide the wires from the TV down to our outlet. Very pleased with the installation.

    I would recommend this to a friend