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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this done by your Geek Squad and I could not be happier with they work. They were very professional and very cordial the whole time while assembling and setting up my tv. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates did their job well beyond my expectations. I was expecting a 2" gap between the TV and the wall. After listening to their suggestions, we changed course, and using their suggestions, the gap virtually disappeared. They took their time, communicated their plan, and satisfied us 150%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Due to cov19, no geek Squad. See below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad wasn't allowed to come due to cov19 BUT John, a customer service agent in the University Parkway store in Sarasota Florida, made up for it! He walked me through all questions, installation instructions and everything I needed for my TV and the tablet I purchased. He is truly a great asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, knowledgeable, efficient, and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of crazy during pandemic time, but it was completed. I’m satisfied. Difficult and trying times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech stayed with me until I understood how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men arrived on time. they were very helpful. Thank you for you're service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, answered all questions, fast and efficient with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very knowledgeable. Very neat with installation. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be more pleased with the man from the Geek Squad who came to deliver and hook up our new 55" Samsung TV. He didn't mind answering our many questions. He was fast and efficient, polite and well-mannered. I highly recommend the Geek Squad to insure your hookup is done correctly. I could tell he knew exactly what needed to be done as he progressed through the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65 inch Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows did a good job setting up the tv..and getting it programmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up for appointment time, arrival notifications, great set up explanation and adding apps I have wanted so that I don't have to sit at my computer to view!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that installed were great, very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took their time and got the foot stands to fit on our TV stand. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee did a very good installing the TV. when checking out TV, he noticed some white spots in the screen, said it was a bad TV, got another one. Nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek set everything up and spent time showing us how to use control s How

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rocks! - Totally impressed with the thoroughness of our install. The guys went above and beyond, hooking up our soundbar as well. Spent time training us and making sure all was good before they left! Much appreciated!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A setup shout out......Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, no problems with the setup. G Squad demonstrated all the functions & then cleaned up the packaging. G Squad even hauled away the dead unit. THANKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and sound bar installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xavier was outstanding he kept me informed on my install evan after the store fell short on the promise. I was able to talk to Xavier even before he arrived at my house. He did an outstanding job. He is a very good associate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed OLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an easy install and took away old TV. Everything went well but they were a little rushed.

    I would recommend this to a friend