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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Came on time, cleaned up and gone NICE JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USE these people well worth the $ spent. very happy with the job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional,knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication and on time for appointment. Quick Install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and had such patience with us learning to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents hooked up my tv to my sound bar system and my satellite Dish system. Adjusted my Dish remote to control all of my external audio and DVD player. Very happy with my home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and polite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and receiver were installed and setup expertly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD....SUPERMEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a super great job.. Total Professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, explained everything to us and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv and sound bar. Great work by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything to standard good service and replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent and very thorough in explaining everything,was very personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. He got everything hooked up and connected properly. He was very personable and I would recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best setup service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo & Ray were so professional! had the new tv setup in no time checked and dbl checked all connected devices worked accordingly! They were by far the best techs i've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable and very considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assume!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. GEEK guys had it set up and running in less than 30 minutes. Cleaned up and on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad of Daniel & Austin were terrific. They set up our tv and connected all of our components. They answered all our questions and made sure that we were satisfied with everything before they left. Very friendly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took my 43" TV and installed the 50" TV and new DVD player. They answered all my questions and I went that afternoon and got a new cable box which really improved all the available features Also, I was not charged additional for the exchange and new TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I let Best Buy do the set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. Trent was knowledgeable, efficient, and professional. I would have fumbled thru the set up and felt frustrated since I am not tech savvy. He also demonstrated the TV’s features and made it simple so that I could use it right away. Very happy I let Best Buy do all the set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no problem great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your representatives were very professional and did a fine job in installing my tv on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware Geek Squad competence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome TV. However, I'm less than impressed with the Geek Squad's ability to get the picture and sound to sync properly. Is it the TV? The new Sound Bar? Who knows? We've had them out twice now and it still isn't resolved! There's nothing like spending 6 Grand on a new system and having to watch the lips of people move a half second behind the audio. Thanks for nothing, Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very good setting up my TV. There was a problem with the plug. He advised me what to do. He also said I could call the geek squad to finish up installation. I did this and it was completed

    I would recommend this to a friend