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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional I would recommend for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a very efficient and good job. For the larger TV's I would recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was for the purchase of my TV Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two great Geek squad agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly, helpful & quick. They set the tv up, connected it to the internet & showed me how everything works. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time. recommendations were helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team set up was very quick. the team explained product and it's use. They were very patient and appeared not to be in a rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best part of the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were on time, friendly, courteous and very helpful. Took down the old TV and wall mount, helped to put the stand back on the old TV. They made suggestions and a real effort to make sure I got what was best for me. They cleaned up and did a thorough review of how the TV and setup all worked.. I HIGHLY recommend the Geek Squad/ Joel & Eric were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did an excellent job to install my 65" TV. They helped me to install and navigate the new TV software and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came early and were very helpful and informative. They promised to get the missing parts ordered through the store. They moved and connected everything. Very courteous and efficient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they did an excellent job with the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect and Setup 55" TV was worth the money. Tech answered questions and had the TV set up in 20 minutes. The Geek Squad is pricey but if you buy a product and have purchase the Geek Squad you can set up a date for delivery and connection during your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad, Sales people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service is always great!!!! In person and in store!!! Your phone people could use a little work, can't understand them nor them you!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my second tv very quickly and their knowledge is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and set-up of our new TV. Jason was friendly, efficient and a pleasure to work with. He dealt with hauling away a really old, heavy TV and what seemed to be a complex disconnect and set-up. He arrived on time and worked quickly, following Best Buy’s Covid protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were efficient, knowledgeable, and personable. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I commend the service crew who installed my tv. They did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the way to go! Fast and very efficient definitely will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installaion. On time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good two man installation crew showed up to install. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was thorough and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman setup my tv and connected the sound bar & speakers. He also respected my home as he wore booties over his shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job and answered all our questions.

    I would recommend this to a friend