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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very good Geek Squad STREAMING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD MEMBERS DID AN EXCELLENT JOB OF INSTALLING A NEW SONIS SOUND BAR ANS SETTING UP CABLE AND STREAMING CONTROLLERS. VERY KNOWLEDGEABLE AND EFFICIENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I would definitely recommend this to anyone in the market for one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning speed installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and courteous and set both TVs up in a half hour. I learned a great deal in that short half hour from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection completed by tech. Demonstrated how to navigate channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, knowledgeable and hooked up my set up without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up our new television and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was absolutely excellent. A tech team did an excellent job and were able to even connect up some ancient old equipment to my new TV. Absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did an excellent job in setting up our new TV and activating all of our streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sent someone else they contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchased tv was connected in a quick manner. The technician was very friendly and answered any question I threw at him. I set up the tv myself and could not connect it. So to have someone come and connect fairly quick was wonderful. I tried to google how to connect but am not at all tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time and very helpful. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television with ease and answered all my question and was very patient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what you want them to do help better the tv performance and less heat from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Glad I took the TotalTech option! They arrived at an excellent time and quickly completed the tasks of unboxing & setup of my new 75" TV. They were very informative and pleasant to work with. Great job guys! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is knowledgeable and answered our questions. Only thing is that he went over things quickly and we can't remember half of the stuffs. We called him after he left and he was helpful on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad professional Oscar Hermina-Tosado installed the TV and attached all the attachments. He was excellent, courteous, and professional. He explained the features of the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution & color. The TV is Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joel is a GREAT TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel not only set up all my equipment but the entire area was kept clean while he worked. He was patient in explaining how to use all my new tools and made sure I could operate them before he left. He even called me to make sure I was comfortable with using everything and if I had any questions. Great guy and conscientious in everything he did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional in every way possible. It wasn’t just their technical expertise. They were personable and we enjoyed having them in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup was quick and made easy for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience! They came in with our new TV, unwrapped it and carried it up a flight of stairs. They set it up and showed us the basics of operation, left with all the packaging so no clean up or disposal for us! Quick and easy. Love this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad do all the setup for new system - 55" Sony 900E, sound bar with woofer, blu-ray player, network cables, new modem and new surge protector. They answered all my questions on site to my satisfaction. When I had some issues (that were the result of my Internet provider not doing their job correctly), they helped me diagnose the issue over the phone.

    I would recommend this to a friend