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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job with all 3 TVs that they mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech install 55 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech setup TV and connected all devices. All devices connected with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as advertised and quickly installed. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent said a great job of getting my TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job fitting in our 75 inch tv.. you're the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs called before arrival and were on time in the window I was given. They both wore masks and shoe covers. Very professional and polite. They unpacked the tv and took the box and packing material with them on departure. Very pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaycell and Leonard did an excellent job installing and setting up my new TV. Their prior appointment caused them to run late for my appointment, but they still came by and stayed late to complete the set up. I am very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV assuring that my cable and Blu-Ray worked properly. They also installed my old TV that was moved to another room assuring that it was properly installed to cable and the DVD player. They also explained all of the functions of the new TV as well as programming the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new TV, DVD player, and do sound system to replace old tv in den. Problem with streaming. Geek Squad came tested everything and indicated a new more powerful router was needed. David installed everything quickly and came back when one printer wasn’t working. Always have been happy with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought my new Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my new tv, made sure it worked, and took the old one away. The physical size of the 85" tv makes it impossible for one person (me) to handle the job. Good guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was easily installed by the Geek Squad and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungs Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were kind, caring and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put on little booties! Very nice and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv; tech very pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech called to see if he could come early; very pleasant and knowlegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came and setup tv and hung it on the wall! IT LOoks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and showed me how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done smoothly and professionally. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service man, made it very easy to understand the workings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful and answered all my questions and gave very useful and insightful information about best buy and other packages available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sharp picture and vivid colors. Great views from any angle

    I would recommend this to a friend