Customer Ratings & Reviews

I thought about setting up my new TV myself but frankly, I'm retired and I just didn't want the hassel. The Geek Squad comes in, they're friendly, they hook everything up all nice and neat, and then they explain everything so it's nice and easy to operate. Sign me up.

The guys were very friendly and knowledgable . learned a lot

The agent installed my tv quickly and answered all my questions.

The geek squad installed in a timely manner and were very professional!

We were very happy to have our TV delivered and set up. We had arranged for two techs to haul away our only semi-liftable old CRT TV. The installation of the new TV was very smooth and the demonstration of features was a great help.

They put on the bracket, set it on my stand, plugged it in, put on the internet cable and my cable for my fire stick. They screwed on a cable they must thought was for a cable box which there is none. They turned it on and showed me my fire stick works. A quick tutorial of the remote and left. Too much money for what I got. If it would have fit in my car I would have done it myself.

Great set-up! The technicians were very friendly and professional. They answered all my questions and helped me through in how to use the TV.

Robert was fantastic. Set up was fast and efficient. He walked me through everything. Kind and respectful. And I asked a lot of guestions. I would give him 100 stars if I could. What a gem,

Service was quick and efficient. Guys were knowledgeable and helpful and had things up and running quickly. Still wish the sound and picture were in sync all the time. Would make for a much easier watch.

Geek squad was professional and courteous. Took the time to setup.

The set up time was short and easy. Then showed me how to use it all.

My technician was great. He went above and beyond what we expected.

The agents brought in the new TV & took away the old one, then worked to set it up and answered all my questions about devices and my broadband options coming to my area. They explained the new visual clarity I could expect and were very helpful as I am not very tech savvy.

Agent was very helpful in assisting me with the TCL assistant. Went above and beyond. His professionalism and customer care reflected excellently on Best Buy.

Eric was both efficient and helpful. He answered various questions for me. He explained how the new set was different from my old one. Both accommodating and pleasant. That is so hard to find these days!

Great tv easy to set up and get going. Sound and picture great.

Excellent service, very knowledgeable about the TV brand, paired it with the new soundbar at the same time, connected up my DVD player, and showed me how to use everything together.

Andrew and the other gentleman were outstanding, They were on time. very nice young men. made me feel like a valued customer. which is rare in today world. They programed the tv for me. The service was first class. thank you geek squad , you are the best.

2 men came out to install our t.v. Nice, Smart, Caring, Professional. Did everything they could to help us find something to put the t.v. on to no avail. Told it can go on the floor. These gentleman said no way. Sound is muffled. DUH!

Love this phone, perfect size, easy to set up. Highly recommend!