Customer Ratings & Reviews

Two Geek squad men did a great job. very professional and clean. will do again.

Tv setup went great, and I learned some of the features.

technician did a professional job of hooking our new tv up

We bought the 5 year Geek Squad plan for our new TV. Geek Squad came to our home and installed our new 55" Tv. Three Geek squad members one in training. They were very knowledgeable of the product we bought and they answered every question. They were very helpful. Would highly recommend Best Buy geek Squad. Thanks Best Buy for great service.

Geek squad was professional and courteous. Took the time to setup.

Geek squad was amazing! They were knowledgeable and on time!

The agents came in, put the TV together and were wanting to leave really quickly. It was a 3rd party company and I had to ask them to show me how to connect it to my wifi. They wanted to do the bare minimum and leave. I would recommend geek squad services to friends and tell them to try to avoid 3rd party services.

First TV did not work properly and it was replaced. Upon installation of the second TV the cable buttons were not checked because the TV picture was distorted. The picture was too wide for the TV. I got information from my computer (not the TV booklet) to remedy the problem and TV has been fine since. TV has a better picture and is not distorted. Geek installer should have picked up on this, when he was here..

For those who do not need the stress of installing new devices, The Geek Squad is a "must" unless you want to spend hours trying to set-up a new device and end up still having to call in a professional. I highly recommend The Geek Squad. They are polite, efficient and know exactly what they are doing. Thank you, Best Buy, for offering this service

they set up items purchased were outstanding. explained everything.

The guys took my old tv and hooked up my new one with my existing devices with no issues. My WIFI that day was really slow but they were very patient and took time afterwards to go through the setup and usage. I highly recommend the Geek Squad!!

On time and efficient. Very happy with the set up of my new TV.

The agents installed my tv and stand most of the time was taken installing the stand. TV installation and setup was the easiest part. The one negative part about the whole process was that it was a very rainy day when they delivered and neither agent had slip covers for their shoes. Luckily they didn't make that much of a mess on my floors but Best Buy really needs to give their people things to avoid making a mess in the homes they deliver to.

Very happy with this tv and I would recommend this tv .

Once again the salesperson had not included everything on the work order. The installer immediately got on the phone, got permission to do the entire job...and got busy. Further, as I'm not very tech-savvy, he spent the necessary time to teach me the basics of using my new system. He was great!

Showed up on time, set up TV including the new "Smart" features and answered all my questions.

Everything went without a hitch. I have no complaints.

The agents were very professional and knowledgeable. When I asked about a wall mounting of the TV instead of the agreed upon surface mounting, they agreed and happened to have the equipment available. This only took an extra 30 minutes to add it and complete the installation.

My tech expert was the best...very thorough and set up my you tube TV

Skilled technician did the installation Demo'd 2160p integration with sample streaming. Outstanding!!!!