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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech expert was the best...very thorough and set up my you tube TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, efficient and very nice when setting up my wonderful tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great INSTALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional great work looks perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and knowledgeable. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set up!! They explained everything so well!! So nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek squad. He arrived on time and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new smart 4K TV delivery and install, the tech was absolutely great, the next day the TV started to randomly malfunction, he came back a second time to install new software and updates, that didn't work. He spoke with the store manager and organized a replacement without any prompting, came back a third time and set up the replacement TV, which works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very smooth. Setup was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and got us cable upgrades on box. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great. Mounted on wall and picture is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and resolved my problem and explained how to use my new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad set up a completely new entertainment system and transfer the existing system to the fitness room. Very professional and patient throughout the entire process. They ensured that everything worked, and walked you through the finished system so that you understood how everything worked. Super value and no frustration for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hook up job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hooking up our new TV. Very knowledgeable guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avery of the Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery arrived right on time as usual and expeditiously set up our new smart tv while my husband convalesced near by. He was ever so kind and respectful also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stubborn TV with mind of its own gets replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Chris, worked diligently for 90 minutes trying to fix settings in TV, consulting numerous sources and the manufacturer. Though he was not completely successful, he arranged for a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ ➕ Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and completely professional. He took great care in making sure i understood everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. They installed the TV quickly,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also gave me tips on how to get the best out of my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a miscommunication in what was needed. Our internet service wasn’t addressed and therefore one of our computers that isn’t WiFi has no connection. The technician didn’t even ask about our internet service. So we had schedule another appointment to address the internet issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up and timing and the service was great and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2160 pixel 4k ultra Samsung tv is great. Love the clear picture

    I would recommend this to a friend