Customer Ratings & Reviews

The agents did an excellent job installing my equipment

The Squad arrived on time, and had everything needed to setup and install our new system!! Very Professional and polite. They explained everything as they did it, so we knew what they meant. Answered all our questions too. We'll always use Best Buy and Geek Squad for our future needs. Highly recommend their products and services!!

I purchased this setup service for my 75 year old min for a 75” tv I had delivered to her. The technicians were friendly and helpful. I would highly recommend this service for anyone that doesn’t want to do it or not capable of setting something large and heavy up.

Talk about experienced installers. These guys are awesome.

Installation completed by very knowledgeable techs, they were great in explaining how the remote functioned.

Excellent group of best buy employees who assisted me with the audio / visual nuances for my new TV. The surround sound system and even recommended a new Apple TV to add which I have thoroughly enjoyed. It was an exceptional group with polite attitudes and helpful and comforting spirits.

These guys really knew what they were doing very professional

The agents connected the new tv with all my other devices. They even "cleaned up" the older wiring and made it a lot easier to trace a the cable wire and the other connection cables to the other devices.

The guys that came out to install my new tv were awesome. They took the time to set up my tv just the way I wanted it and made sure I understood everything I needed to know before they completed my install. I would highly recommend letting Geed Squad install any new device purchased.

Guys showed up on time, were friendly, and knowledgeable, set tv in position I wanted it and set up with no problems.

The Geek Squad scored again! I use their services regularly for the service & maintenance of my devices. This was for installation of a new, large TV. They were timely, professional, knowledgeable and carefully considered any questions or help we needed.

I can always depend on Geek Squad to do a nice job.

Tech got in, got out within 20 minutes, easy-peasy!

The agents did a fast and efficient job of hooking up my 55" Samsung TV to the Spectrum equipment. Excellent. Anthony Porco.

The agent was on time and quickly had the TV mounted to the wall where my old one was and then explained everything. I wish the sound bar arrived at the same time but he went through exactly where to plug it in and all is well.

Geek Squad is always professional, knowledgeable and friendly.

Love the space we have in this refrigerator compared to our last fridge. We buy all our appliances from Best Buy and will definitely keep buying from them. Love how the geek squad is so attentive and very friendly

This LG TV was recommended by the sales person according to our needs and I am delighted with the results. Geek Squad did a great job with the installation and explained everything

Didn't put it on the wall but the techs did a great job installing it and going through all the features. On this set with the Art mode it was nice seeing how to work it rather than trial and error getting it to work. Highly recommend.

I didn't need to do anything. Two men brought TV and Stand to the house, set up the tv stand, and then set up the TV. They did so without any reason to be concerned.