Customer Ratings & Reviews

I can’t remember the reps name but he has been to our place before and he is excellent! He set the tv up, programmed our remotes and showed us how everything works. He has a great attitude and stayed until we were comfortable with the operation of the tv. I highly recommend Best Buy and the services of the Geek Squad.

The agent arrived on time of appointment,was friendly,and courteous. Was able to connect all equipment with no problems.

The agents mounted our 65" TV .. so far so good! We didn't need the wide surge protector, we had the TV mounted above has fire ace, si the ledge is where the sound bar & surge protector lie. I wished we had gotten a single surge protector and wished there agents had suggested that. Other than that, the mounting seems to be good!

Worth every $. To have them. Professional helpful. And extremely patient

They did a great job.setting up my tv good adatude

Excellent. This worked really well with our tv and mount.

Best Buy's renown Geek Squad delivered, installed, setup and hauled away 2 new and then the 2 old TV's for us. Including carrying the 77-inch HDTV upstairs for us. Wonderful team, safety PPE, professional, fast and friendly. These guys did not let us down and will not let you down either!

They guys were quick, considerate, and friendly. My only disappointment was that they laid my new 75" TV screen down when they were assembling the stand. When they picked it up, you could see the panel bending significantly. The packaging is designed so you can assemble the TV without laying it flat (and I'm surprised they weren't aware of that)

Highly recommend the geek squad to do the installation and setup. The team did an amazing job and took the time to teach us the basics of the system. They were on time, confident, courteous and very informative.

The installation team was prompt and professional.

The agents mounted the TV well where needed when asked.

When my Geek Squad guy opened the TV the screen was cracked. He said not to worry he would get another. He drove over 2 hours to get the replacement. Then he made sure I knew everything about my new TV and how to operate it and get the best sound from my existing sound bar. He Was the Best Geek Squad installer I have had to date (and the other guys were very good).

geek squad very courteous and prompt, was worth having them install

Professional, efficient, and friendly. Can't ask for more than that.

Went above and beyond and exceeded all expectations

very professional and courteous technicians set up my new TV.

Click,need had set it all up for our viewing choices.

The men were knowledgeable, on time,quick and cleaned up.

Arrived as scheduled and communicated. Dealt with our existing setup and made things right including moving existing TV to another room and taking away a third TV. Very efficient, knowledgeable, courteous and affable.

The guys did a great job!!!! Very helpful in explaining the new set up!