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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff set everything up and were professional I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of 28 inch LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS installer was prompt, personable, and got the TV up and running quickly. He answered nearly all of our questions accurately and with the sense that he knew what he was talking about. He was honest about the limitations of a TV of this size that is also not "smart." The latter status can be changed down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install by the geek squad. They were very helpful and went above and beyond to be sure all was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the geek Squad was very knowledgeable and physically capable of providing the services we needed. He was able to not only able to set up our Television, he was able to answer all of our questions. He was a pleasure to work with, very respectful and concerned for our well being and safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    want it set up correctly then i advise you to spend a few dollars more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job by very professional team - thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley and his partner did a first rate job. they set up the new TV, a sound bar and a new WIFI router. Made sure all items worked correctly and helped me understand these items thanks for a great professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to set up our tv were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from geek squad. they even helped to set up old keyboard for us to work with new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative, knowledgeable, patient. The Geek Squad member who installed my tv and showed me how to run displayed all these traits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job in assembly and set up of TV Furniture and 2 Large TV's with Stands. Team of 2 Technicians was outstanding in all areas. Both TV were programmed and tested upon completion. I even got a Tour of TV's capabilities. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed tv and instructed on operation very helpful also helped order soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the two men that set up my large 75" TV. They hooked everything up, explained some questions that I had, removed all the boxes and put them away for me as I wanted to keep them, no mess no fuss-just an extremely professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up new TV and equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful, very nice and polite and quick workers. They answered my questions and went about their work. I still have some questions, but I was a little overwhelmed with all of the information. I will get it worked out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fast neat work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed setting too make a better picture. Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything perfectly and the TV and soundbar work together seemlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 TV & Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Setup the TV and sound bar in about an hour and a half. Connected Dish, sound bar plus a blu ray disc player and got everything going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron and William did an excellent job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and William of the Geek Squad, connected all of our devices, including relocating the speakers and adding the subwoofer, to the receiver and organized the devices in our cabinet. They were efficient, courteous, professional, and pleasant. We can't praise them enough! They were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product. Easy to use. Intuitive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a definite step up from my original Apple TV which quit after about three years. The remote is tiny, simple and amazing. Scrolling is simple and the touch pad is accurate. This product makes it easy to resume viewing a show or series if there is a break because you step away from the TV. That's the biggest improvement from the old model. It's good stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and efficient. Explained how to work tv and made recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came out to set up our TV and to hook it up to our antenna that we had previously purchased plus other components we had purchased from Best Buy in February. Mike was with him and helped with the setting up of everything. Both were very knowledgeable and professional! I would highly recommend them for anything that needs to be installed or worked on!

    I would recommend this to a friend