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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad and Justin were efficient and set the tv up in minutes. They answered all my questions in detail and made sure I understood their directives. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All's well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent found and corrected the problems with the connections for the DVD player and headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected them to be here earlier since I made the appointment 3 weeks prior but once they got here they worked very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team from Best Buy mounted my new 75 in LG TV perfectly. They came right on time and worked fast. They hooked up everything and explained all the important stuff before leaving. Very friendly and courteous tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up our tv. They arrived on time, were very pleasant, and went right to work. After they installed our new tv on the existing stand, they took time to set up the remote and explained to my husband how to use it. We were very pleased with the services provided to us by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a wonderful job with the delivery placement of this TV, it saves me so much hassle to let these nice people do this. Had a little issue with this item and the techs went over and above what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV -- color is really good. Had it delivered and set up and the tech I had was very precise and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was excellent. He installed the TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicion did a great job installing by tv and gave me some helpful tips Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast professional people. Would only have them to an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and Tom were great. Came in, mounted wall bracket, installed tv and even had an audio adapter that I didn't realize I needed for some old headphones. They cleaned up and were gone in no time! Very efficient. I've used Geek squad for all my tv installations and every time...flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very professional, did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and very fast. we were very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and set up our 85 inch tv did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees were professional, friendly, courteous and knowledgeable. They wore a face mask & shoe covers. They set up my tv quickly & showed me how to use it. I was very impressed with the service. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service (TV and Blu Ray players).

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents setup my TV, BluRays and made all connections quickly. They also established all logins with my various streaming providers and stepped me through the basic functions, answering all questions on how use the new equipment. They provided first rate professional services and left no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted my tv's and soundbar. Also they had to troubleshoot connecting the soundbar to tv. But they didn't quit or give up. They stayed until the problem was fixed. That's what i call dedication. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and explanation on how to use the new TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used the Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a techno-phobe or better yet a techno idiot who has a hard time doing the most fundamental set ups for electronics . So when I bought my new TCL 55" UHD Roku smart tv I didn'y hesitate to have the Geek Squad to install it . They did a fantastic job setting it up and teaching me how to use the controls . I am more than satisfied !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job with set up, prompt appointment, professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. The TV he installed did not have a port I needed, but he suggested a work around. Haulted out the old TV with some effort, something I could not have done. He was personable, and he was very knowledgeable.

    I would recommend this to a friend