Customer Ratings & Reviews

They did a great job. Clean quick courteous and had experience.

Give these guys a raise! They were friendly, knowledgeable, on time, and careful with the TV and my equipment. Connected the new TV to my existing equipment, helped me get a feel for the remote, and even had helpful suggestions for the optimal settings on my new TV!

The Geek Guy was excellent, very professional, and was very courteous. I am very satisfied with Geek Squad.

1st Geek Squad came and did not set it up right had problems with the TV remote. 2nd. time was better

Absolutely wonderful. The color and resolution is positively “spot on.” I would definitely recommend this television.

My TV was installed and set up. He also gave me instructions on use of my remote control. I was very happy with everything he did for me.

They cane a set up tv. Basically turned it on. Only spent time to explain things based on my questions on how to use it. Told me they were short on manuals on how to use the tv remote. The best part is they took it out of the box and connected it on stand. Overall poor service; otherwise. They seemed rushed to get to their next location ???

the two gentlemen installing this TV were very professional and knowledgable. explained all features to senior citizens in language we could understand!

Set up TV with ease and came back when I had questions...good service

The agents installed my TV’s and connected all my devices. They were very courteous, friendly and cleaned everything up when they were done.

Great TV no complaints at all. Picture is great! Love it!

The agent very successfully removed the old TV and installed the new one. Helped with set up of streaming services and connection to cable. Very pleasant person.

We chose an LG Oled 65” from Best Buy which was too big and too heavy for us so Geek Squad installed it in , quite literally, a heartbeat and we are thrilled with it! Couldn’t be happier !!!!!

The Geek Squad programmed the Harmony remotes to 4 of our TVs. They were very thorough and explained the functions of the remote along with a hands on demonstration. They answered all of our questions and made us feel at ease with our new remotes. I would highly recommend the Geek Squad to my friends and neighbors.

Geek Squad arrived on time, disconnected my older TV, took it to another room, and installed the new Samsung TV. They explained how to use the new remote, and answered all questions I had. I would highly recommend them for your installment needs.

The Geek Squad arrived took down my old TV and asked where I had the new one. I said I thought they brought it. They departed. TV arrived later in the day by delivery service. Disconnect was between Best Buy delivery service and connection crew. A day or so later Geek Squad returned bt they advised that they were only there to connect the wires. A different crew was to hang the TV. First I had heard of two different crews. They said that they knew how to hang it but truck did not have a kit to do so. Apparently it boiled down to the correct size bolts for the back of the TV. Geek Squads were friendly and cooperative. The final visit hooked up the TV and showed me a screen for an order number from DIRECTV. I called DIRECTV filled in the order number and still no DIRECTV. Sent message to LG support. They asked for a photo of the screen which I sent. Then silence. Pinged them twice more but no response. Called DIRECTV who worked with me on the phone going through the LG TV options but nothing made it work. They are sending out a technician.

Excellent job. Had a few issues initially but all were resolved.

The agent was on time, efficient with the setup, and walked me through operating the TV.

Excellent installation service. Very good intaller (Sam).

The team did a great job and answered my questions.