Customer Ratings & Reviews

The techs knew their stuff, and they were very friendly.

Delivery was prompt and ahead of schedule. Setup was efficient and professional. All my questions were answered and tehnicians walked me through the features and made sure I was completely satisfied before they left. Old tv was taken for recycling, and all packaging materials removed.

The tech set everything up exactly as we wanted and gave us an excellent tutorial. He made sure we understood everything we needed to know. We were very pleased with the service.

I was very thankful that the Geek Squad set this up as my mantle was very tight and they had to use screws in the mantle to hold the whole thing together.

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Justin was awesome and set up everything and cleaned up after himself

65 inch Samsung tv set up by geek squad only way to go

The agent did a great job installing the television and was extremely professional

He was great.Help me with the new computer I bought to.

Great Service! However, the TV stand that GS assembled was found a little damaged on a corner. I wonder if it be replaced. TV is fine so far! Brij Mohan

The guy got it right the first time and was a very helpful fellow.

The agents were polite, showed up on time and connected my new TV to all devices and made sure it worked properly. Had a quick overview of the system. They left me to install a wireless subwoofer which I'm still having problems with.

My only gripe is the sound bar is not straight other than that I am satisfied with the overall installation. The guys were quick, knowledgeable and professional.

Geeksquad Jonathan was right on time with set schedule for my Sony Bravia TV Calibration. Jonathan was professional and friendly. Got right down to business and demonstrated the functions and steps in calibration options. Way to go Jonathan! Keep up the great work that you do...

He was knowledgeable, explained how to navigate the apps.

Had a problem with initial order due to 3rd party delivery service that never showed up and installer who came with nothing to install. However, when I contacted customer service they issued me a credit and delivery was fine the second time. But installer was give incorrect info on the install but after call he did the install the correct way and in a very professional manner.

My delivery & installation went smooth as silk. I definitely recommed going with Geek Squad when given the option of Geek Squad or a third party. The agent was knowledgeable, friendly & helpful. Most importantly, the agent showed up earlier than expected!

Received excellent service. On time and removed my old 65” tv. Very satisfied.

Was having a problem with some of the set up on my new 65” TV, and sound bar...(NOT installed by Best Buy or Geek Squad)...They swooped in like super heroes, and 1,2,3, they fixed the problem and fine tuned everything else...plus gave us a tutorial on a few things. Can’t beat that...they were terrific.

They are professional, polite and helpful with setup and tutorial.