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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    They fixed my tv quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the tv and sound bar and for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When connecting they did what they had to quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy I had to pay to have my old TV removed. I was told that was free! I love the TV. I loved how Andre set my TV up He was very nice and very knowledgeable. I have $85 credit on my Best Buy credit card why didn’t that pay for my TV removal?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents delivered my tv and connected everything very quickly! The gentlemen were very friendly and professional. Very happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly knowledgeable Geek Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was timely, communicated what he was doing, and checked our components to see how to consolidate with remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They set up my TV and sound bar and made sure I knew how everything worked. They answered all my questions and since I am visually impaired they set some of my programs up for me. I would definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent but not complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs did a great job and we're very efficient. They just didn't check out the installation completely before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T. V. set up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the t.v. we’re extremely patient and helpful. My wifi modem had been delivered just a few minutes before they arrived, and were very patient while I got it set up. They explained the operation of the t.v. and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up guys were friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New digital antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Best Buy connected our TV’s to a new digital antenna that was mounted on a pole outside. He did a wonderful job and checked the channel reception thoroughly. We got the max channels for our area. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very prompt, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gio is the BOMB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gio was super fantastic. Great to work with. Very professional. Very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV to all of CB my devices. They were very efficient and professional.,It took almost no time at all. Very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is exactly suited for my needs . Picture Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys from Geek squad were AMAZING!!!!! Very kind and respectful. They set it up like total Professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was very knowledgeable. He was also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv. I need to get more work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Did a wonderful job setting up the new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert Thompson completed the installation and programing for the TV and when we mentioned we would need a sound bar he had a great one on the truck and he installed that too. He was patient, respectful of our home by working carefully and made the whole experience a pleasure. Everything works as it should. Great job worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job. We're happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained the operation of the tv. They were fast and through.

    I would recommend this to a friend