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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came they explained everything they are going to do ,they were very polite they covered there feet and had mask on at all time's When complete they walked me thru on how to operate everything, they were very helpful.. Thanks Guy's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent installing our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad guy, Scott, was so nice and knowledgeable. He was quick, safe and installed our new TV with suggestions for future problems we might have. He showed us how to use our remote and Amazon Fire stick and told us how to hook up our DVD player. He was the best I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband so glad we used Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered & set-up our new 77" TV. Very pleased with the set-up. My husband told them he would load all the programs, etc. but they said would. He was soooo happy they insisted, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a lot of quality...The picture is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced, knowledgeable service on current prod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the TV/CD setup and computer setup were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung 43 inch T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this t.v. To friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech quickly and professionally installed the tv. He explained everything in layman’s terms and was very courteous. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals that set up my tv were very quick, efficient, friendly and cleaned up well after themselves. They answered all my questions and stayed until I was comfortable with its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team a great job with the "Connect and Setup" of our new Samsung - 65" Class - LED - Q900 Series - 4320p - Smart - 8K UHD TV with HDR. They went thru the needed setup & adjustments to the TV in a professional & careful manner. They explained the operation & functions of the TV. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did the work in this case, not an outside contractor, so the work was well done and quickly. They did break the plastic fasteners on the existing routing wall plate when routing wires, but the loose plate is not noticeable due to its location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and soundbar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. The technician connected and setup my new Sony 65" TV and Sony soundbar hta5000 and trained me how to use my DVD. Thanks for the expertise. Total tech. Is worth the money. Thanks agent Alec P.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was so easy and fast. I just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they unpack and installed my 100" tv, they also configured all my streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10-Star Technician and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keaton is a really really nice and courteous technician. He is helpful, skillful, knowledgeable, and professional! We are very happy with the new 50” TV and Kenton’s service! We give him 10 ⭐️ s. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG 65" C1 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and his assistant delivered and installed my LG 65" Class C1 OLED TV. Eric explained and adjusted the TV, spent time explaining its capabilities, and provided valuable tips and recommendations. He's the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were very friendly and helpful. They set up the TV and programmed the remotes etc. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent disconnected my old TV and then connected the new TV and made sure it was working properly. He then programmed my old remote because it was the remote I was used to using. He took my old TV away as I had requested. I was very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough Stairwell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were so nice. The stairs were difficult to negotiate, but they did an amazing job. They gave me a tutorial on the TV's operations, and answered questions that I had. Very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional. Spent time helping me understand the new tv. Five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set-up very quickly and working perfectly.

    I would recommend this to a friend