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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Super tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech setup our new smart tv and explained it to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get everything working without having to do the work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new TV, Instructed on using, removed old tv, on time with appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad done good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install: setting the TV on a cabinet. Technician made all the required connections, verified that all aspects of the TV worked. Very clear explanations. Prompt, friendly, efficient. Carried away all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 65 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They carried it in and put it on my bare and then set-up everything so it worked proper. Then showed me how to work everything. They set it up for an LG DVD, Mine was broken and I had to go back to Best Buy to buy another one, which was on sale. Now, everything works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job bringing in our new 86" TV and moving our existing 82" rear projection TV out to the garage so we could donate it. Once in, they hooked up everything and explained how to work everything. Did a very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not only received great service in-store purchasing a Samsung product, I got quality delivery and service with set-up and installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Tech's are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Techs did outstanding job installing my tv. A little pricey but he was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very informative andvery intelligent in setting up my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Set-up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG TV was carefully installed and in record time was connected to my network by an experienced and personable Geek Squad agent. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. Would highly recommend having them install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, experienced and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were fast friendly and professional and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv connection and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very knowledgeable & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job as always, all my TV's have been mounted by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABOVE and BEYOND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "JOE" and another young man delivered and installed. Joe let me his number in case I had a question after they left. I had a question and called Joe and he took my called and walked me thru the problem. Great service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem, Geek Squad is here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, knowledgeable and pleasant. Answered all my questions and made sure I knew how everything worked on my new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new model LG 65" TV. Squad came earlier than expected & finished sooner. Tech worked with me to ensure settings were as I desired, and give me tips on adjustments as well. Thank you, Thank you, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addison & Tim did a great job of installing our 65" TV. Very knowledgeable and they work great together. They set everything up for us and explained it thoroughly. We were very pleased with them and highly recommend them for any installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!!A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great warranties no questions asked and remain the best in our house!

    I would recommend this to a friend