Customer Ratings & Reviews

Tv replaced on wall mount. I accidentally gave them my old address. And they were cool with driving 20 minutes to the correct address. I really appreciate their determination to get the job done considering i sent them to the wrong place. Thank you guys.

Job very well done. Delightful and extremely helpful

Freindly stayed until all software updates were downloaded and remotesvpared

This wall mount is substantial and does everything you want it to do. The movement up and down, left and right is only about 5 inches, but how much do you have to move and position a big tv on a wall. It does what it is suppose to do. My biggest concern was how sturdy it was and it does it's job well.

So worth it for the setup! It was great that someone could deliver upstairs and also help set up all the channels and such, as we've always been confused about how to receive broadcast networks with the antenna. Everything is working as it should be.

Perfect perfect set up! Very educated tech support! Made my purchase seamless!

The agent was like a whirling dervish as he had quite a few installations to do. He set up two TVs and installed a sound bar. He also took the time to explain everything he was doing and how I should use the remote. He was thoroughly professional, competent and speedy.

We are grateful for the problem solving skills of the technicians. Also appreciate their kind, polite, and patient mannerisms. Top service.

The gentleman that came out to set up my new TV was very nice, professional and knowledgeable.

Geek Squad did not install my tv. A 3rd party vendor did. Didn't know much about connecting hdmi cables, or even where the power supply went. Good thing I know a thing or three. The only reason I took the service was to have my old tv removed, and no way to transport the new tv home.

Great young men an quick set-up. Prompt and efficient.

The two Geek Squad agents that came to my home and set up my new TV along with a new router were absolutely the best. Friendly, helpful and anxious to please.

Person who installed was great . Geek squad excellent value.

Excellent set up demonstrated by geek squad. Clean work

excellent job and knowledge of devices, also covid conscious

Had me up and running quickly. On time and professional

My Tech set up my antenna so that it received the best reception possible setting on my rear deck. Geek Squad policy does not allow them to install antennas so he did the best he could within the perimeters allowed. Even at that, he was able to ge me 27 channels, including one that is very hard to get in my location (very rural area)

The TV was installed perfectly and professionally!

The installation personnel were very helpful and courteous. They were knowledgeable of their skills and explained the procedures without talking over your head.

From Justin Cole in Sales who took us through the products and the purchasing procedure to the prompt delivery, expertise and friendliness of Luis and Taylor of The Geek Squad who couldn't have been more helpful in explaining the new products to us. I will certainly call them for help if I need it in the future. Best Buy is GREAT