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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and installation was perfect and would recoomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good agents. Great install and lots of information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and courteous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived timely and quickly went to work installing the new 75" QLED 4K Samsung TV. Carefully unpacked the TV and completed full set up including asking if I had any questions. I was confident everything was in place and fully functional when they completed the job and departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Timely well done job. would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY VERY PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL FAST AND CLEAN IT LOOKS GREAT.YAH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps showed up a little late due to previous job being more than expected and they called to inform me. Quite patient while I decided height and location for my tv. Added all components I purchased and demonstrated how to operate them. Detailed explanations when I asked questions about any future purchases. Extremely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for connecting the new tv that i bought at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th e technician came to out home during the time period promised. He was knowledgeable aa out the product and about auxiliary programs (we had a lot of questions as we are not tech savvy and this was our first smart tv purchase). The set up was quick, neat, orderly and the technician was great. Worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed as ordered thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great service only advice give your customers their serial numbers behind somewhere on tv before you hang or install cause this is the only number SAMSUNG will except if u have a problem no where else is it written

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who did this installation and set-up was such a fine and responsible young man. Very patient and respectful to two aging folks who are not technically savvy. You have a fine employee in him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installed was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time - fast - very courteous young man. I paid to have it brought to my house and installed Tv ( I am disabled). Do wish the delivery price would be based on location cause I am like 15 minutes away from Best Buy. All in all it was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV quickly and professionally. They also provided comments for securing the TV as they were aware we have small grandchildren who pose special situations or challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derices was great ................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful with setting up my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the Rescue Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a total professional, addressing all my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They set up the new 65" Bravia smart Google TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They called and were prompt. They set up the new Sony 65" Bravia TV. They were professional & organized. They also took all the large cardboard & packing materials with them. I recommend them for setting up electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professionals from Geek Squad hook up our new, smart TV was best decision ever made. The two gentlemen that came to do the work were very polite, professional and helpful. The work was done quickly and explained thoroughly. We would use them again without hesitation. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great in DELIVERING AND setting up my 65' LG TV. They were on time, brought 2 agents and knew exactly what to do in placing and setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got our new Spectrum receiver to work with our 55" TV. I had several issues with the receiver, the sound system, remote, and Blue ray player working together. He was quick and explained what he was doing. Very helpful. I would definitely recommend Geek Squad.

    I would recommend this to a friend