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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time and very communicative in regards to their expected arrival time. They were friendly and courteous throughout the entire time. I appreciate them taking the time to walk me through the usage of my product in the end to ensure that I could use the product. The were very clean and precise in there time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer -First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very customer friendly, knowledgable and an ultimate professional. He walk us through all of the features on the TV and how to get the best of out the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up the tv & sound system were FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and swift installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer went beyond the call of duty to ensure I was thoroughly familiar with the set. He removed my heavy old set. I was very impressed with his patience and generosity with his time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great (not so little) TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ‘small’ TV does the job, and it fits my purpose perfectly! A bedroom TV for viewing at the end of the day. Initially I purchased the same TV in 24 inch size, then decided 32 inches was better. No issue exchanging at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very nice and professional they explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife, Happy life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the best we only need to use one room now. It is a bunch of free apps! And got rid of that annoying voice that repeats everything!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Perfectionists!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did an awesome job with the set up and instructions for everything.. They answered all our questions!! Very happy with this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents just a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing. They were able to trouble shoot an issue we had with our new TV. Mason and Carter remained in contact with me to ensure that the problem was resolved. That's awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SET-UP OF MY 65' SONY TV WENT SMOOTH THE TECHS WERE FAST AND KNOWLEDGEABLE. IT IS A PLEASURE DOING BUSINESS WITH BEST BUY AND THEIR GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek'rs installed, magnolia's suggested, and I enjoy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    conected good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and all set up, and connected for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was hooked up nice the geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff! They installed with courtesy and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the salesman at Best Buy who steered me to just the right TV for me. Even better was the home installation guy. He was fast, very careful and totally professional... and also very polite. He did a super job of installing my TV and taking the old one away. He couldn't have been a better reflection on Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two men very good at installing my new TV set.very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad delivered and set up my 85 inch tv. They were very professional, friendly and knowledgeable. They saved me a lot of work. I definitely would have them install anything electronic again. These guys definitely did a great job! Thank you ❗

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good,mounted our tv and connected everything. They also made sure we knew how to use all the new products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an outstanding job on installing my 55" Sony and the accompanying soundbar and subwoofer. My installers set up the TV and showed me all the control features before departing. Well worth the $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that set up my tv were great fast service.

    I would recommend this to a friend