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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    A No Brainer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer! A friend spent 5 hours trying to assemble their tv. These pros took about 15 minutes and did a wonderful job. They were even funny and nice to talk to. I would recommend this service even if a person thinks that they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the absolute best!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service with the install of out tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad have put in 2 tv's for me and done gre

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad to work on my I Pad, cell phone and computer for me done a fantastive job in short period of time. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Has Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 82 inch television and set it up for us very quickly. They were very knowledgeable and courteous to my husband and I. I would highly recommend the Geek Squad for any of your technical needs. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my TV on the wall

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall right where I wanted it and did an excellent job. I love having my TVs mounted on the wall as it gets them out of the way and less likely to get damaged. The guys were extra friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very efficient in the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, no complaints, would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys need to set up the programming on my tele

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say this but husband not download all the featured on the television and the control I need three controls to turn it on the TV and change your channels please send somebody to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job ************************************

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Somewhat Dissatisfied

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were kind and professional, unfortunately they promised to call or return due to a missing cable for the security cameras to be added for the set up. So unfortunately I can’t say I was completely satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV WALL MOUNT

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Provides excellent and efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. set up fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad associate. Very friendly, very efficient and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John installed TV and demonstrated features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, John, was very patient due to issue with Comcast cable box. He had to wait until Comcast Representative resolved the issue (45 minutes) before he could complete the installation. John was patient, professional, knowledgeable and personable. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and the customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is excellent. A good choice of products. I am very happy with my meet.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of large TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty swap and installation went quickly, efficiently, and with care. Took out the original equipment, unboxed and installed a very large Television system and Soundbar. Such a well-choreographed procedure and team! Couldn't be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, Soundbar and laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchases I made were awesome and we ALWAYS use Geek Squad for set up! They are the best at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly people Showed up and were extremely competent and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went the extra mile to help get everything connected and working properly!

    I would recommend this to a friend