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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team removed all the cables from our old TV and set everything back up to work with the new TV. They did not leave until all the systems were working properly together. Very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted our tv to the wall were very professional, friendly and knowledgeable. They managed to put up our big 78" curved tv to an adjustable wall mount. They also installed our surround sound and hooked everything up. They left the area nice and clean. Great service, highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your reps set up my 65" flatscreen and connected my DVR and DVD player. They worked quickly and completed the job in about 30 minutes while explaining to me what they were doing. Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came to my house and set upm tv and programed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Careful, Efficient, Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the two agents arrived at the the scheduled time. Then they carefully unpacked and set up a 45" OLED TV. They installed all associated devices: DVD, tuner, speakers, and cable box. Finally they synchronized the remote, logged on to all my apps, and explained how to use my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation, Highly Reommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad crew did an awesome job! I'm glad I didn't take this on myself as the tweaked the settings for a great picture, took their time and provide instruction, and were very professional, friendly, and cleaned up all the packaging, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived as scheduled. Put on masks and booties before entering my home. Very efficient in setting up my new TV and reconnecting related devices. Clearly explained the functions of the TV and the Google Assist control. No after installation issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a large TV (75") - i was considering taking the TV in my pickup and installing myself. So glad Geek Squad did this for me! Well worth the cost as this was a pretty involved job and they did not miss a beat. If you purchase a larger TV - let the Geek Squad do the heavy lifting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David from Geek squad was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was extremely helpful. Not only setting up our apps Netflix, Amazon and utube. Really listening to our needs as seniors. Took time to explain taking us through the applications. We really appreciated this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick setup. not very many adjustments needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad especially if you are a senior as I am and need help with the delivery and set up. They were very professional and knowledgeable. They took the time to explain everything and asked if I had any questions. It was expensive, but it was worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Trained Agents makes Life Easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chaance, and his assistant made all the minor problems that were popping up, just disappear and made sure that everything worked perfectly. Very personable, well trained agents, that made sure that evrything was working properly, and fully explained the functions. Thank You!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knew what they were doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sat my tv on a stand disconnected the other tv and set this one up completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency getting the install done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and completed the install in under one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hooked up properly. The agent was polite and patient with all my questions especially on how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mount necessary. Installed on stand, sound bar installed, setup remotes. Did an excellent job in about 30 minutes. Efficient & knowledgeable about what to do. Thanks Matt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install on my sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time , very friendly and helpful . Made sure we knew how to operate the remote and got us all connected to internet and dish . I would recommend them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expedient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up appointment. Received appointment reminder call and was able to ask questions. Arrived on time. Took away large DLP TV. Set-up new 65 inch TV. Explained basic controls. Did not set-up internet options because I did not want them. Unable to connect soundbar to Spectrum remote though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did another great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is just awesome. They set up my new 75” thin no time. I was instructed on how to operate my new smart tv. Just super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome in helping me solve the problem. They were very knowledgeable, knew what they were doing. I would ask for them to come back anytime to be able to help with any problems that we have with the TV.

    I would recommend this to a friend